Payroll Specialist

Lowe's Home Centers•Mooresville, NC

14d•Onsite

About The Position

The Payroll Specialist supports the accurate and timely processing of bi-weekly and off-cycle payrolls for Lowe’s U.S. employees, enabling Analysts and Consultants to confirm and process payroll. The role provides professional, confidential customer service to field HR managers, managers representing employees, and employees by answering questions, responding to requests, and providing assistance. It also maintains employee payroll data, including direct deposits, general deductions, hours corrections, and manual calculations.

Requirements

High school diploma or GED, or equivalent years of experience in lieu of the education requirement, if applicable.
Two years of experience processing high-volume payroll.
Experience working independently and/or as part of a team.

Nice To Haves

Associate degree in a business-related field.
Bachelor’s degree in a business-related field.
Payroll certification.

Responsibilities

Serve as a subject matter expert for payroll-related inquiries.
Research and resolve payroll issues, responding professionally and promptly by phone or email.
Enter adjustments in Workday for pay-related items, including earnings and deductions.
Generate and review queries related to pay processing to verify pay accuracy and identify potential errors.
Process bi-weekly payments and off-cycle checks for special processes or requests.
Coordinate stop payments, voids, direct-deposit funding adjustments, reissues, and reconciliations as requested by the business.
Process other payments, including severance, relocation, refunds, and shift payments.
Support the bi-weekly close process by reviewing and resolving payroll error messages and other audits so payroll can run once messages are closed.
Protect employee information and data with extreme confidentiality.
Support vendor-managed programs, such as Equifax and Money Network.