Payroll Specialist

ARL IncorporatedGermantown, MD
$70,000 - $90,000

About The Position

The Payroll Specialist assists in resolving high-level payroll-related helpdesk tickets. This position provides payroll and human capital processing, as well as helpdesk support.

Requirements

  • Demonstrated excellent organizational skills
  • Demonstrated excellent verbal and written communication skills
  • Working knowledge of ATAAPS, DCPS, DOE info and/or Remedy
  • Provide proactive solutions
  • Training/experience in government payroll and accounting systems
  • Some specialized formal training in Office software preferred

Responsibilities

  • Assist in resolving high-level payroll and human capital tickets related to employee pay errors
  • Actively engaging with reported issues to ensure they are handled promptly and accurately
  • Conduct thorough research to understand the nature and cause of the pay error.
  • Identify root cause and provide detailed guidance on the corrective actions required to resolve the pay discrepancies, ensuring that each issue is corrected efficiently, restoring accurate pay for affected employees.
  • Support the payroll team in all training/tickets related to the new Time and Attendance migration.
  • Assist in bi-weekly payroll processing and submission of Time and Attendance payroll files.
  • Resolve, respond and assist employees with issues regarding ATAAPs
  • Respond to payroll-related phone calls, faxes and emails
  • Process bi-weekly payroll accounting entries
  • Process weekly and bi-weekly STARS and DFAS payroll reconciliation reports
  • Process corrections and adjustments for payroll expenses in STARS and Payroll Labor Distribution Systems (PLDS) for program offices
  • Generate bi-weekly/monthly payroll accrual entries and correct funding failures
  • Review student loan repayment packages and submit repayment information to DFAS, generate periodic reconciliation reports, and respond to participant inquiries
  • Generate Microsoft Access database reports to respond to customer inquiries
  • Verify Federal government employment and submit wage garnishment information to DFAS for processing
  • Compile and review audit requests for leave and debt issues
  • Process advance sick leave requests, interagency donated leave requests and CFC donations
  • Process restored leave requests
  • Process new hire employee packages and enter data information into the payroll system
  • Scan and upload all payroll related forms to the on-line repository
  • Respond to customer inquiries; both in writing and verbally
  • Track, research and resolve edits
  • Perform systems testing
  • Resolve payroll helpdesk tickets as needed
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