Payroll Specialist

INTERACTION 24 LLC

8d•$60,000 - $75,000•Remote

About The Position

InterAction24 is recruiting an experienced Senior Payroll Specialist for an established business services client. This is not simply a payroll-processing position. We are looking for someone with strong ADP experience and deep backend payroll knowledge, including payroll taxes, compliance, reconciliations, tax notices, deductions, troubleshooting, and complex problem resolution. The ideal candidate is naturally investigative. When something doesn’t look right, you dig into the records, research the issue, identify the root cause, and take ownership through resolution.

Requirements

4+ years of hands-on payroll experience
Hands-on ADP payroll experience required
Strong knowledge of payroll tax, compliance, and reconciliation
Experience independently investigating and resolving complex payroll problems
Knowledge of FICA, FUTA, SUTA, federal/state withholding, payroll tax deposits, Forms 941/940, and W-2 reporting
Experience handling payroll tax notices, corrections, and amendments
Strong understanding of deductions, garnishments, benefits, and retirement contributions
Experience with multi-state payroll strongly preferred
Strong analytical, investigative, and problem-solving skills
Excellent client communication and follow-through
Ability to independently manage multiple clients and priorities in a remote environment

Nice To Haves

ADP or an ADP-affiliated/service environment
Payroll service bureau
PEO or ASO
Outsourced payroll/HR provider
Accounting or CPA firm providing payroll services
Multi-client payroll operation
Experience using ADP RUN and/or ADP Workforce Now is especially desirable.

Responsibilities

Process, review, and audit payroll for multiple client accounts using ADP
Research and resolve payroll discrepancies and complex client payroll questions
Troubleshoot ADP payroll, tax, withholding, deduction, and configuration issues
Handle federal, state, and local payroll tax matters
Research and assist with resolving IRS and state payroll tax notices
Work with Forms 941, 940, W-2/W-3, 941-X corrections, and related payroll reporting
Reconcile payroll liabilities, tax deposits, deductions, and employer/employee contributions
Manage pre-tax and post-tax deductions, including 401(k), Roth 401(k), HSA, FSA, and benefits
Support garnishments, levies, child support orders, and other payroll deductions
Troubleshoot federal/state withholding and unemployment tax issues
Support multi-state payroll and tax jurisdiction matters
Perform quarter-end and year-end payroll reconciliations
Assist with new-client payroll onboarding and ADP payroll setup
Communicate directly with clients regarding payroll questions and complex issues
Work with ADP support and government agencies when necessary while independently researching and verifying issues
Maintain ownership of payroll problems until they are fully resolved