Payroll Specialist

ARS-Rescue Rooter•Memphis, TN

22d

About The Position

The Payroll Specialist supports accurate and timely processing of weekly and semi-monthly payrolls for a large, multi-state workforce. The role reviews payroll and timekeeping information, performs audits, processes routine transactions, researches employee and location questions, and works with the payroll team to meet deadlines. It is intended for someone interested in building a payroll career who is eager to learn, takes ownership, and is willing to help wherever needed. The position requires handling confidential employee information and maintaining accurate records and supporting documentation. Work is primarily sedentary in a professional office or approved remote work environment. Additional hours may be required during payroll deadlines, quarter-end, year-end, implementations, or other critical business periods.

Requirements

High school diploma or GED equivalent required.
One to three years of payroll processing, payroll administration, timekeeping, accounting, Human Resources, or closely related experience required.
Hands-on payroll processing experience in a high-volume environment.
Working knowledge of payroll laws, regulations, tax requirements, and standard payroll controls, with willingness to continue building that knowledge.
Demonstrated interest in learning payroll and growing within the profession.
Dependable, team-oriented approach and willingness to cross-train, share work, and help meet deadlines.
Strong attention to detail, organization, follow-through, and problem-solving skills.
Ability to work in a deadline-driven environment, manage multiple priorities, and ask questions or escalate concerns appropriately.
Strong customer service and communication skills when working with employees, managers, and internal partners.
Working knowledge of Microsoft Office, including creating, updating, and interpreting Excel spreadsheets.
Experience using HRIS and time and attendance systems.
Ability to maintain strict confidentiality and handle sensitive employee information carefully.
Ability to read and understand policies, procedures, payroll documentation, and business correspondence; communicate clearly and professionally; and follow written and verbal instructions.
Ability to work accurately with numerical data, spreadsheets, reconciliations, percentages, decimals, and payroll calculations.
Ability to organize work, manage competing deadlines, identify discrepancies, research issues, apply established guidance, and use sound judgment about when to escalate.
Ability to communicate, remain stationary for extended periods, and occasionally move or lift materials weighing up to 20 pounds.

Nice To Haves

Associate degree in business, accounting, Human Resources, or a related field.
Experience with UKG Pro and UKG Workforce Management.

Responsibilities

Support assigned weekly and semi-monthly payroll cycles by reviewing timekeeping, employee, earnings, deduction, and other payroll data for completeness and accuracy.
Perform pre-processing and post-processing audits, identify discrepancies, complete routine corrections, and escalate unresolved or higher-risk issues before payroll deadlines.
Process routine payroll transactions, including employee changes, direct deposit updates, tax withholding changes, deductions, pay group transfers, payroll adjustments, and approved special payments.
Review timecards and payroll reports for missing or inconsistent information and coordinate timely corrections with employees, managers, Human Resources, and other internal teams.
Research and respond to routine payroll questions professionally and accurately, document actions, and follow issues through resolution.
Assist with off-cycle payments, voids, reversals, stop payments, overpayment research, and other payroll corrections according to procedures and approval requirements.
Maintain accurate payroll records, audit support, tracking logs, and documentation while protecting employee confidentiality.
Follow federal, state, local, and Company payroll requirements and promptly raise potential compliance concerns or unusual activity.
Learn Company payroll systems, processes, controls, and location practices; participate in training and cross-training.
Collaborate with the payroll team, adjust priorities as deadlines or business needs change, and assist with shared workloads, projects, and coverage.
Identify recurring issues or unclear procedures and share observations that may improve accuracy, service, or efficiency.
Perform other duties as assigned.