Payroll Specialist

Xenium HR•Tualatin, OR

13d•Hybrid

About The Position

Xenium HR is hiring a Payroll Specialist to process multi-state payrolls for clients of varying sizes and worksite employee counts. The role requires careful payroll preparation, auditing, recordkeeping, and processing of regular and special payroll runs, along with timely and accurate responses to client questions. The Payroll Specialist works with small and medium-sized businesses across the Pacific Northwest and partners with internal Payroll, Benefits, and HR teams to provide accurate, compliant, and high-quality service. The position also involves maintaining client and employee information across payroll, timekeeping, CRM, and other designated systems; researching and applying payroll and PTO regulations; and collaborating respectfully across teams. Xenium HR describes its workplace as inclusive, learning- and team-focused, with an emphasis on authentic relationships, service excellence, diversity, equity, and inclusion. The role is hybrid in Tualatin or remote and is full-time.

Requirements

Bachelor’s degree from a four-year college or university, at least two years of payroll processing experience, or an equivalent combination of education and experience.
Knowledge of multi-state payroll.
Exceptional customer service skills and the ability to work independently.
Excellent verbal and written communication skills.
Trustworthiness, confidentiality, initiative, and flexibility.
Strong interpersonal, organizational, analytical, decision-making, and problem-solving skills.
Commitment to advancing racial equity and diversity, equity, and inclusion practices in the workplace.

Nice To Haves

Multi-client experience.
Experience with the Prism HR platform.

Responsibilities

Process multi-state payroll for clients of varying sizes and worksite employee counts.
Audit payrolls for accuracy, including pay codes and corresponding workers’ compensation codes.
Audit W-4 forms and comply with IRS compliance letters.
Audit vacation, sick leave, and PTO accruals to ensure they follow each client’s policy.
Provide timely, accurate customer service to internal and external clients through email and phone, including same-day responses.
Analyze client concerns and provide resolutions that benefit the client and comply with legal guidelines.
Build trusting and sincere relationships with clients.
Maintain payroll recordkeeping and processing functions, including computing, calculating, auditing, and processing regular and special payroll runs such as commissions, retroactive adjustments, and bonuses.
Calculate garnishments, deductions, and loan payments, and process out-of-cycle pay runs, including final checks.
Research and implement payroll and PTO regulations, and apply payroll principles involving final-check laws, state and local taxes, paid leave, overtime, and FLSA.
Enter and audit client employee data, including new-hire paperwork, address changes, benefits, PTO and other leave accruals, terminations, and W-4 updates.
Communicate effectively and remain calm and courteous under pressure when working with clients and coworkers.
Use critical thinking and a proactive approach to address payroll inquiries.
Collaborate across teams, communicate respectfully, and take shared accountability for consistent, high-quality client service.
Follow direction from managers and leaders and demonstrate behaviors aligned with Xenium’s core values.
Use timekeeping platforms to perform setup and maintenance across three systems; compile reports; maintain PTO plans, registers, and enrollments; enter benefit adjustments; and complete tax adjustment forms.
Enter timely and accurate client information, including high-risk details, into ClientSpace and other designated systems such as Prism, Monday Board, Guru, and the helpdesk, and track client service activities.

Benefits

Employer-paid medical, dental, and vision coverage.
Health and dependent-care flexible spending accounts.
Life and disability plans.
Employee Assistance Program.
Wellness program.
401(k) with match.
Profit-sharing program.
Paid time off.
Paid holidays of the employee’s choice.
Flexible work arrangement with autonomy and trust.
Complimentary massages.
Monthly half-day in summer during June, July, and August.
Tuition or educational assistance for undergraduate degrees.
Sabbatical and travel awards starting at 10 years.
Professional development book clubs and cultural awareness and appreciation conversations.
Regular training events.
Peer Recognition & Reward program.
Employee referral bonus.
Business referral bonus.
Monthly all-team meetings and team events.
Community service and DEI and culture initiatives and teams.
Discounts on Stoller wine.