Payroll Specialist

Acrisure • Jeffersonville, IN

21d • Onsite

About The Position

The Payroll Specialist maintains a base of payroll clients and provides customer service by phone and email. The role obtains payroll data from clients, enters it accurately for processing, helps clients with reports and other issues, and maintains working knowledge of Auris Payroll Software and other products. The specialist meets deadlines, responds promptly to inquiries during high-volume periods, informs clients about new products and services, and partners with other departments to support a positive customer experience. Candidates should be comfortable working on-site to support collaboration, team leadership, and cross-functional partnership.

Requirements

• High school diploma or equivalent.
• At least 1 year of work experience, preferably in a customer-facing role.
• Reliable, responsible, detail-oriented, and professional.
• Excellent communication skills, especially by email and phone.
• Team-oriented, adaptable, flexible, collaborative, and able to resolve conflicts.
• Proactive problem-solving and critical-thinking skills.
• Proficiency in Google Suite.
• Accurate and fast data-entry and typing skills.
• Ability to multitask.

Responsibilities

• Maintain a base of payroll clients and provide customer service by phone and email.
• Obtain payroll data from clients and enter it accurately for processing.
• Meet deadlines and respond quickly to inquiries, including during high-volume periods.
• Learn and maintain working knowledge of Auris Payroll Software and other products.
• Assist clients with reports, problems, and other issues.
• Contact clients regarding new products and services.
• Develop relationships with other departments to support a positive customer experience.

Benefits

• Comprehensive medical insurance.
• Dental insurance.
• Vision insurance.
• Life and disability insurance.
• Fertility benefits.
• Wellness resources.
• Paid sick time.
• Paid time off and holidays.
• Employee Assistance Program (EAP).
• Complimentary Calm app subscription.
• 401(k) plan with immediate vesting.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Commuter benefits.
• Employee discount programs.
• Paid maternity leave and paid paternity leave, including for adoptive parents.
• Legal plan options.
• Pet insurance coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED