Payroll Specialist II

Hub International Insurance • Miami, FL

5d

About The Position

HUB International is seeking a highly motivated Payroll Specialist II to support HCM Unlocked, a technology-enabled managed service provider offering payroll, tax, HR, benefits, leave, compliance, and workforce technology services. The role oversees and processes accurate, timely payrolls for multiple clients across multiple locations, in accordance with applicable regulations and company policies. The specialist serves as the owner of client relationships, responding promptly to clients and employees and delivering a high-quality customer experience. Success requires strong communication, initiative, analytical skills, accuracy, confidentiality, and the ability to manage competing priorities independently. Candidates should have extensive experience with one or more of the listed payroll systems.

Requirements

• Seven or more years of proven end-to-end payroll processing experience, preferably in a medium to large organization.
• Prior experience working in a multi-client environment.
• Expert knowledge of at least one of the following: Paylocity, Paycor, UKG Ready, UKG Pro, Ceridian Dayforce, ADP WFN, Paycom, or Paychex.
• In-depth knowledge of payroll processes, regulations, and best practices.
• Knowledge of federal, state, and local payroll laws and requirements.
• Strong analytical and problem-solving skills and meticulous attention to detail.
• Ability to take initiative and work with little direction or guidance.
• Strong organizational and time-management abilities.
• Strong interpersonal skills and ability to work effectively as part of a team.
• Excellent math and numerical skills.
• Proficiency in Excel, including pivot tables and VLOOKUP.
• Excellent written and verbal communication skills, responsiveness, and client-service orientation.
• Ability to work independently, manage multiple clients, prioritize tasks, and meet deadlines.

Nice To Haves

• Certified Payroll Professional certification.

Responsibilities

• Oversee, prepare, and produce accurate, timely payrolls for multiple clients across multiple states, following applicable regulations and company policies.
• Check employees’ timesheets for accuracy.
• Adjust pay for raises, bonuses, commissions, and severance.
• Review and validate payroll reports, investigate discrepancies, and resolve them.
• Maintain the confidentiality and security of client files, payroll information, and employee personally identifiable information.
• Analyze payroll results and HR reports to answer complex questions and recommend courses of action using independent judgment and discretion.
• Respond to payroll-related inquiries from clients and their employees.
• Process employee garnishments.
• Coordinate payroll general ledger processing with accounting.
• Prepare time and labor files.
• Input employee changes and maintain deductions, banking information, and other employee records.
• Provide service support to employees, other departments, and management.
• Proactively understand and satisfy client needs, maintain client relationships, and communicate promptly with clients and peers.

Benefits

• Comprehensive health, dental, vision, life, and disability insurance options.
• Flexible spending and health savings accounts.
• 401(k) accounts with retirement savings matching.
• Paid time off.
• Paid parental leave.
• Wellbeing program.
• Company-paid life and disability plans.
• Eligible bonuses, equity, and commissions for some positions.
• Structured training, licensing support, and ongoing development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed