Payroll Solutions Expert - Yauco, Puerto Rico

Sartorius Stedim•Yauco, PR

About The Position

Sartorius is seeking a Payroll Solutions Expert for its global payroll center of excellence, based in Puerto Rico or the eastern United States. The role supports the design, specification, delivery, and continuous improvement of payroll solutions for the Americas region. It combines analytical thinking and innovative problem-solving, with consideration for functionality, data requirements and security, integration, infrastructure, and performance. The position also contributes to projects that enhance existing systems and infrastructure and deliver new solutions to optimize payroll data, processes, and service delivery. The preferred location is Yauco, Puerto Rico; candidates in the eastern United States are also considered. The ideal candidate speaks both Spanish and English and is willing to travel approximately 10–20%.

Requirements

  • Academic degree in Business Administration, Business Informatics, or similar education, with substantial work experience.
  • Strong experience with payroll application development, support, and maintenance, including upgrades, integrations with Time & Attendance applications and Benefits and Payroll vendors, complex payroll troubleshooting, design, and solutioning.
  • Experience with BI tools such as Tableau and Power BI.
  • Working knowledge of payroll functions.
  • Sound knowledge of data-governance principles and best practices.
  • Strong communication and collaboration skills and ability to manage multiple priorities in a fast-paced, dynamic, and frequently changing environment.
  • Profound knowledge of MS Excel.
  • Excellent analytical skills and ability to design and document specifications based on functional specifications.
  • Strong analytical and quality-control skills, a structured approach to work, and ability to meet deadlines.
  • Fluency in English and Spanish.
  • Willingness to travel approximately 10–20%.
  • Identification with Sartorius's core values: Sustainability, Openness, and Enjoyment.

Nice To Haves

  • Payroll solution technology experience with Strada, Deel, SAP, or Workday.

Responsibilities

  • Resolve complex payroll-solution issues and assess or redesign processes to prevent future challenges.
  • Manage and maintain payroll service delivery, governance structures, and processes for effective data management and strategic alignment across departments.
  • Design and implement payroll processes with the selected global service provider and coordinate functional integration activities with IT.
  • Monitor and optimize solution processes and performance to support stable payroll operations, efficient data delivery, and an improved user experience.
  • Identify and resolve bottlenecks and data-quality issues in coordination with local HR, especially for the Americas region.
  • Support development and enforcement of a data-governance framework covering data integrity, privacy, and usage.
  • Develop and maintain conceptual, logical, and physical data models supporting data integration, transformation, and delivery across systems and platforms.
  • Serve as a contact for local payroll teams, internal stakeholders, and HR third-party vendors, fostering technology and process improvements in payroll management.
  • Develop metrics and KPIs to monitor internal and external service-level agreements, track data-quality improvements, and identify areas needing attention.
  • Design and develop interactive dashboards, reports, and visualizations using BI tools such as Tableau, Power BI, or QlikView.
  • Engage in or lead international HR initiatives focused on payroll management and data quality, including regular data cleansing, auditing, and validation.
  • Stay current on payroll-solution industry trends, emerging technologies, and best practices and apply relevant advancements to optimize systems.

Benefits

  • Paid vacation and sick leave.
  • 14 paid holidays annually.
  • Auto allowance.
  • Medical, dental, and vision insurance.
  • Company retirement plan.
  • On-site cafeteria and coffee shop.
  • On-site occupational health offices, including laboratory services and doctors.
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