Payroll Manager

Albertsons Companies • PHOENIX, AZ

2d

About The Position

The Payroll Manager is responsible for leading and overseeing a high-performing payroll processing team that supports weekly payroll operations, special payment transactions, and payroll runs. This role ensures accurate, timely, and compliant payroll execution while driving operational efficiency, process standardization, and exceptional customer service. The Payroll Manager provides leadership, direction, and development to the team, ensuring proper staffing, training, and performance management to meet organizational objectives.

Requirements

• Bachelor’s degree in business, Human Resources, or a related field preferred
• Equivalent combination of education and experience (5+ years) will be considered in lieu of a degree
• Experience managing high-volume transaction processing and customer service operations
• 3–5 years of experience in Human Resources, payroll, or a related field
• Strong background in management reporting and performance analysis
• Experience with PeopleSoft preferred
• Experience with MS Apps e.g. Excell, Outlook, MS Teams and MS Word
• Strong knowledge of payroll wage and tax laws and regulatory compliance
• Proven leadership and team development skills
• Excellent communication and presentation abilities, with experience influencing decision-making at multiple levels
• Ability to build and maintain effective working relationships across diverse groups
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Proficiency with standard business software, systems, and technology tools
• Ability to leverage reporting and tracking tools to drive service excellence
• Self-motivated, proactive, and adaptable with a continuous improvement mindset
• High attention to detail with the ability to work quickly and accurately
• Strong problem-solving and analytical capabilities

Responsibilities

• Lead day-to-day payroll operations to ensure accurate and timely processing of weekly payroll and payment transactions, including special payments (e.g., final pay, manual checks, off cycle pay).
• Execute strategic objectives set by senior leadership and provide direction and guidance to the payroll team.
• Ensure adequate staffing levels and oversee all personnel actions, including hiring, development, performance management, and succession planning.
• Foster a culture of accountability, continuous improvement, and customer service excellence.
• Develop and maintain standardized operating procedures (SOPs) to ensure consistency, compliance, and efficiency.
• Monitor operational performance, analyze trends, and implement process improvements to enhance productivity and accuracy.
• Ensure compliance with all applicable payroll regulations, tax laws, and legislative updates.
• Oversee payroll system processes and ensure timely execution of payroll runs.
• Review performance metrics and scorecards, provide reporting to senior management, and drive improvements based on data insights.
• Maintain and enhance operational controls and governance standards.
• Collaborate with cross-functional teams including Division HR, Payroll Accounting & Trust, HRIS, and Contact Center to support reconciliation, issue resolution, and process improvements.
• Develop and maintain dashboards and reporting tools to identify and address process inefficiencies.
• Manage open items, tickets and lead efforts to drive resolution and continuous improvement.
• Ensure comprehensive documentation is maintained and regularly reviewed.
• Support year-end payroll activities, mergers and acquisitions (M&A), and special projects as needed.

Benefits

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay).
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

What This Job Offers

• Job Type: Full-time
• Career Level: Manager