Payroll Manager

SNDL Inc. • Edmonton, AB

27d • Hybrid

About The Position

The Payroll & Benefits Manager is accountable for the accuracy, compliance, and integrity of payroll, group benefits, and workers’ compensation programs for more than 2,700 employees across multiple provinces. Operating within an outsourced delivery model, this role provides strategic oversight, ensures service-level performance, and acts as the organization’s subject-matter expert for payroll governance, benefits administration, and WCB compliance. The Payroll and Benefits Manager partners closely with third‑party providers, internal stakeholders, and cross-functional teams to ensure payroll, benefits, and WCB processes are executed accurately, efficiently, and in alignment with legislative, audit, and organizational requirements.

Requirements

• Extensive experience in full-cycle payroll management, compliance, and reporting
• Strong knowledge of payroll systems (e.g., Workday), reconciliations, and multi‑jurisdictional legislative requirements
• Proven ability to manage outsourced service providers and hold vendors accountable to performance standards
• Excellent analytical and problem‑solving skills with the ability to navigate complex payroll scenarios
• Demonstrated capability in project management, process improvement, and technology adoption
• Exceptional attention to detail, organizational strength, and communication proficiency
• Maintains confidentiality and models high ethical standards
• Demonstrated ability to meet critical deadlines in a fast‑paced, high‑volume environment
• Strong verbal and written communication skills with the ability to handle sensitive issues diplomatically
• Highly organized with strong time‑management skills
• Proactive problem-solver with a focus on resolution and operational excellence
• Collaborative and adaptable, with the ability to work independently and cross-functionally
• Customer-service oriented with a positive, solutions-focused approach

Responsibilities

• Oversee and approve full-cycle bi‑weekly payroll delivered by the outsourced provider, including verification, reconciliations, remittances, and year‑end processes
• Ensure accurate processing of salary changes, deductions, bonuses, off‑cycle payments, and adjustments
• Validate complex payroll transactions such as retroactive payments, arrears, and taxable benefits
• Maintain compliance with provincial/federal legislation, collective agreements, and SOX/internal audit requirements
• Conduct regular payroll audits and prepare reporting for internal and external stakeholders
• Ensure internal controls are designed, implemented, and followed to meet third‑party audit standards
• Oversee reconciliation and preparation of T4s, T2200s, and all quarter/year‑end reporting
• Partner with third‑party providers to support T4 preparation for U.S. executives, ensuring accurate percentage splits based on days worked in Canada and the U.S.
• Prepare bi‑weekly payroll for U.S. executives using estimated workdays and applicable FX rates
• Lead payroll/HRIS system upgrades, enhancements, and configuration changes
• Conduct system testing, troubleshooting, and validation of payroll-related updates
• Collaborate with HR, Finance, IT, and System Analysts to resolve payroll issues and ensure data accuracy
• Develop, maintain, and optimize payroll procedures, documentation, and operational workflows
• Champion continuous improvement initiatives to enhance efficiency, accuracy, and service delivery
• Serve as the primary point of contact for outsourced payroll partners, ensuring service levels, quality standards, and escalation protocols are met
• Monitor vendor performance, identify gaps, and drive corrective actions where needed
• Provide guidance, training, and support to internal stakeholders on payroll processes, system updates, and compliance requirements
• Respond to payroll inquiries and provide expert interpretation of legislation, policy, and collective agreements
• Participate in business continuity planning and operational readiness activities

Benefits

• Competitive compensation including performance-based bonuses and annual salary reviews.
• Comprehensive health and dental benefits, including a Healthcare Spending Account.
• Three weeks of paid vacation with annual rollover.
• Flexible, hybrid work arrangements to support work-life balance.
• Recognition and rewards programs that celebrate individual and team achievements.
• Employee & Family Assistance Program (EFAP) with mental health, financial, and family support.
• Employee perks and discounts program, offering savings across fitness, wellness, lifestyle, retail, and everyday services

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed