Payroll Junior Account Manager

LEVEL GROUP LTD 1•Nashville, TN

About The Position

The Junior Account Manager in Payroll owns end-to-end payroll processing for an assigned client portfolio, ensuring accuracy, compliance, and timely execution. The role independently manages payroll tracking systems, validates employee data, and coordinates schedules. It requires strong administrative ownership, organizational skills, and proactive, service-oriented communication. The position handles weekly, bi-weekly, retainer, and ad hoc payrolls; manages payroll enrollment and tax withholdings; and supports compliance, state registrations, audits, reconciliations, and related administration. The role also oversees payroll inquiries, tracking systems, tour-payment templates and schedules, incoming mail, and electronic check deposits. The employee is expected to demonstrate accountability, discretion, confidentiality, collaboration, ongoing learning, and support for onboarding and training new employees.

Requirements

  • Direct experience preparing for or managing workers’ compensation payroll audits.
  • Hands-on experience managing or administering CalSavers or equivalent state-mandated retirement programs.
  • Deep understanding of payroll taxes, state registrations, and Social Security and Medicare calculations.
  • Proven ability to manage client portfolios and communicate with state agencies independently.

Nice To Haves

  • Familiarity with ADP RUN.
  • Experience with Monday.com and Outlook Calendar.

Responsibilities

  • Manage end-to-end weekly, bi-weekly, retainer, and ad hoc payroll processing for an assigned client portfolio.
  • Apply accurate Social Security and Medicare rates to payroll distributions and ensure tax withholdings are precise.
  • Ensure payroll distributions are compliant and accurate, identifying and resolving minor discrepancies.
  • Oversee new employee payroll enrollment and verify data integrity.
  • Own the department’s shared inbox during assigned shifts, responding to client inquiries or routing advanced issues.
  • Maintain payroll tracking systems using tools such as Monday.com and Outlook Calendar to track approvals and deadlines.
  • Develop payroll templates, schedules, and checklists for tour payments, validating pay rates and work schedules for employees and contractors.
  • Manage state registrations and tax ID applications, including tracking, retrieving, and logging assigned IDs.
  • Communicate with state agencies and resolve issues related to State Income Tax and State Unemployment Insurance.
  • Administer and monitor CalSavers compliance across relevant client accounts.
  • Audit payroll accounts periodically for accuracy of tax information, pay frequencies, and account settings.
  • Prepare information and data for workers’ compensation audits.
  • Perform monthly or quarterly payroll reconciliations in collaboration with Account Management teams.
  • Oversee payroll-related physical mail, prioritize urgent items, and follow up as needed.
  • Manage electronic check deposits accurately and securely.
  • Maintain accountability, reliability, quality, responsiveness, accuracy, discretion, confidentiality, and compliance with internal policies and regulatory requirements.
  • Collaborate with colleagues, share knowledge, support peers, and proactively help meet deadlines or resolve complex issues.
  • Pursue ongoing learning and development to enhance skills and performance.
  • Facilitate onboarding and training of new employees, reinforcing best practices and company standards.
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