Payroll Coordinator

PacifiCorp • Portland, OR

5d • $61,300 - $84,260 • Onsite

About The Position

The Payroll Coordinator supports payroll operations by performing administrative and transactional activities of moderate complexity. This role provides Tier 1 and Tier 2 support for payroll inquiries, executes payroll processes independently, and supports reporting, auditing, and process improvement activities.

Requirements

• High School Diploma or equivalent; or the equivalent combination of education and experience.
• 1–2 years of payroll or related experience.
• Fundamental understanding of payroll processes or strong ability to learn.
• High attention to detail and accuracy.
• Ability to follow instructions and established procedures.
• Strong organizational and communication skills.
• Ability to work effectively in a team environment.
• Exposure to payroll systems (SAP, ADP, etc.) and administrative processes.

Responsibilities

• Execute payroll transactions including pay data entry, adjustments, reporting, and off-cycle processing.
• Manage data imports, exports, and payroll system data updates.
• Identify and troubleshoot issues related to payroll data, tools, or processes.
• Participate in process improvements and support execution of changes.
• Provide Tier 1 and Tier 2 support for payroll inquiries and requests.
• Triage, resolve, and escalate inquiries based on defined service levels.
• Handle moderately complex payroll-related questions and issues.
• Run routine and ad hoc reports, integrations, and payroll audits.
• Identify discrepancies and resolve or escalate issues as appropriate.
• Validate data accuracy and completeness across payroll activities.
• Create and update SOPs and Knowledge Articles related to payroll processes.
• Review and maintain documentation to ensure accuracy and relevance.
• Act as a peer reviewer for documentation updates.
• Support payroll projects and system changes, including UAT and testing.
• Provide feedback on testing outcomes and suggest improvements.
• Ensure data privacy, confidentiality, and adherence to compliance requirements.
• Validate and escalate concerns related to data integrity and risk.
• Work independently with limited supervision.
• Escalate complex or high-risk issues appropriately.
• Support onboarding and training of new team members.

Benefits

• Medical, dental, and vision insurance
• 401k with match fixed contributions, including a Roth and saving option.
• Life insurance
• Additional voluntary benefits, including pet insurance
• Tuition Assistance
• Mass Transit Pass for employees in our Portland and Salt Lake City Offices.
• Generous Paid Time Off (PTO)
• Paid short-term disability leave and long-term disability insurance
• Paid Parental Leave
• Paid Bereavement Leave
• Employee Assistance Program supporting mental and emotional wellbeing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED