Payroll Coordinator II

Service Experts•Richardson, TX

1d•Hybrid

About The Position

We are seeking a highly detail-oriented Payroll Coordinator II to support payroll operations following a recent implementation of Workday. This role is critical in ensuring accurate, timely payroll processing while helping stabilize and optimize processes transitioning from UKG Pro. This individual will serve as a key contributor in a fast-paced, evolving environment, partnering closely with Payroll, Accounting, HR, and Field Operations teams. The ideal candidate brings strong payroll processing experience, hands-on Workday knowledge, and the ability to troubleshoot issues while communicating effectively with a blue-collar, field-based workforce.

Requirements

2+ years of payroll processing experience (high-volume, multi-state preferred)
Hands-on experience processing payroll in Workday Payroll
Strong understanding of payroll fundamentals (taxes, deductions, garnishments, overtime)
Proven experience performing detailed payroll audits and reconciliations
Strong problem-solving and troubleshooting skills
Excellent communication skills, with the ability to engage a field/blue-collar workforce
High attention to detail and ability to meet strict deadlines
Minimum Experience: 2+ years
Minimum Education: High School Diploma/GED

Nice To Haves

Experience transitioning from UKG Pro to Workday
Experience in construction, HVAC, or field service industries
Familiarity with payroll integrations (e.g., tax filing, garnishments)
Experience working in a post-go-live or system stabilization environment

Responsibilities

Process multi-state, high-volume payroll in Workday with a high degree of accuracy
Validate payroll inputs including hours worked, overtime, commissions, and deductions
Ensure compliance with federal, state, and local payroll regulations
Support off-cycle payrolls, adjustments, and corrections as needed
Perform detailed payroll audits including gross-to-net validation
Reconcile earnings, deductions, and taxes to ensure accuracy
Identify discrepancies and proactively resolve issues prior to payroll finalization
Maintain documentation and audit trails for all payroll activities
Troubleshoot payroll calculation issues within Workday (earnings, deductions, tax setup, retro)
Partner with HRIS and Payroll leadership to resolve system and configuration issues
Assist in identifying root causes of payroll discrepancies and recommend solutions
Partner with Accounting on payroll reconciliations, journal entries, and funding
Work closely with HR and Benefits teams to validate employee data and changes
Communicate directly with field managers and employees to resolve payroll inquiries
Provide clear, practical explanations of payroll outcomes to a field-based workforce
Serve as a point of contact for payroll-related questions from employees and managers
Educate employees on Workday payslips, time entry, and payroll processes
Handle sensitive payroll issues with professionalism and confidentiality
Identify opportunities to improve payroll processes, controls, and efficiency
Recommend and help implement best practices within Workday payroll operations
Support post-go-live stabilization and continuous improvement initiatives