Payroll & Benefits Coordinator

Betterment • New York City, NY

10d • Hybrid

About The Position

As Payroll & Benefits Coordinator, you will be responsible for supporting on-time payroll processing and effective benefits administration. We are seeking someone detail-oriented to support semi-monthly payroll, ensuring accuracy in all areas while meeting and applying all payroll controls accordingly. Reporting to the Sr. Manager, Payroll & Benefits, you’ll partner closely with the People team to ensure data integrity and support payroll and benefits cycles. You will also serve as a key resource to our employees, efficiently and effectively answering any payroll and benefits questions on a timely basis. This is a salaried, non-exempt role that is based out of our NYC office.

Requirements

• 1-2 years of experience in payroll processing and benefits administration
• Hands-on experience in ADP or comparable HRIS
• Familiarity with employment laws, leave regulations, and benefits compliance
• Proficiency in Excel / Google Sheets and comfort with HR technology
• Excellent attention to detail, organization, and follow-through
• Strong communication and customer service skills are a must
• Ability to handle confidential data professionally and with discretion

Responsibilities

• Prepare semi-monthly payroll for exempt and non-exempt employees, ensuring accuracy and timeliness
• Review and reconcile timesheets, PTO balances, and payroll data inputs prior to each pay run
• Process payroll adjustments including new hires, terminations, pay changes, garnishments, and voluntary deductions
• Support preparation of year-end payroll activities including W-2 distribution and reconciliation
• Respond to employee inquiries about pay, deductions, and paycheck reconciliation in a timely and professional manner
• Administer employee benefits programs including health, dental, vision, life insurance, 401(k), FSA/HSA, and wellness offerings
• Coordinate open enrollment periods — prepare communications, host informational sessions, and guide employees through elections
• Process enrollments, qualifying life event changes, and terminations with insurance carriers and benefit platforms
• Reconcile monthly benefit invoices and coordinate with Finance to ensure accurate payroll deductions
• Serve as a first point of contact for employee questions about coverage, eligibility, and claims
• Maintain accurate and confidential employee records in the HRIS and payroll system
• Assist with compliance filings and reporting, including ACA, COBRA, ERISA, and state/local requirements
• Support audits of payroll and benefits data to ensure data integrity
• Monitor and track FMLA and leave of absence documentation in partnership with the HR team
• Partner with HR Business Partners, Finance, and People Operations on projects and process improvements
• Assist with onboarding new hires by conducting benefits orientations and ensuring timely enrollment
• Generate standard and ad hoc payroll and benefits reports for internal stakeholders

Benefits

• medical, dental, and vision coverage
• life and AD&D insurance
• short- and long-term disability
• infertility support and WPATH-aligned transgender health benefits
• an Employee Assistance Program (EAP)
• transit benefits
• FSA and HSA options
• Equity for all employees, including new hire and refresher grants
• Flexible paid time off
• paid parental leave
• a fully paid four-week sabbatical in your sixth year
• Company-paid professional coaching for all employees
• Day-one 401(k) match plus matching on qualified student loan payments

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed