Administrateur Paie et Avantages sociaux (18 mois) - Payroll and Benefits Administrator (18 months)

CMA CGM•Montreal, QC

9d•Onsite

About The Position

The Payroll & Benefits Administrator is responsible for accurate, timely, and compliant administration of payroll and benefits operations for Canada. This role manages shared inboxes, triages and processes employee and manager requests, and ensures compliance with all relevant policies and regulations. The Administrator validates and processes payroll and benefits changes, maintains thorough documentation, performs audits and reconciliations, and prepares required reports. Collaborating closely with HR, Finance, and external vendors, the Administrator communicates proactively with stakeholders and contributes to ongoing process improvements to ensure a seamless payroll and benefits experience for all employees.

Requirements

Minimum 3 years of hands-on payroll experience; direct exposure to benefits administration required.
Bilingual: fluent in English and French, both spoken and written.
Strong Excel skills: pivot tables, VLOOKUP, filtering, text/date functions, conditional formatting, data validation.
Ability to work independently with minimal supervision and excel in team-oriented settings.
Solid understanding of payroll best practices, benefits eligibility, internal controls, and confidentiality.
Exceptional attention to detail, organizational skills, and ability to meet strict deadlines.
Strong communication skills; ability to explain payroll and benefits concepts clearly.
Legally eligible to work in Canada.

Nice To Haves

PCP certification
Experience with Canadian multi-province payroll (including Quebec) and benefits; familiarity with retirement plans (e.g., RRSP/DPSP) and taxable benefits.
Knowledge of payroll software UKG (WFM and Pro)

Responsibilities

Manage the Payroll shared inbox; triage, respond to employee and manager requests.
Validate all payroll change requests in UKG (new hires, terminations, salary/job changes, deductions, garnishments, tax updates, benefits changes).
Review timecards to ensure accuracy: approvals, schedules, exceptions, after-hours requests (including verifying signed forms).
Perform pre- and post-payroll audits; reconcile payroll inputs to outputs and resolve discrepancies.
Ensure proper employee classification for correct taxation, entitlements, and calculations.
Prepare and distribute standard payroll reports (earnings, deductions, time-off, taxes, etc.).
Submit ROEs.
Maintain supporting documentation, payroll checklists, SOPs; ensure required approvals and controls are followed.
Support quarterly, year-end, and payroll-related reconciliations, including GL reports.
Assist with system testing for configuration changes, upgrades, and integrations.
Contribute to process improvements, SOP updates, and consistency across payroll operations.
Manage the Benefits shared inbox; triage, respond to, and process employee requests.
Verify eligibility rules, waiting periods, and deduction accuracy each cycle.
Prepare and submit eligibility files to benefit vendors.
Reconcile monthly carrier invoices against payroll deductions.
Support annual enrollment: testing, timelines, communications, Q&A, and post-enrollment audits.
Coordinate leaves of absence pre-authorized debits, premium arrears, and reinstatements.
Maintain benefits documentation, plan summaries, SOPs, and compliance records.
Process and track retirement plan updates, eligibility changes, penalties, and withdrawals.
Collaborate with HR and vendors on plan updates, renewals, and issue resolution; escalate complex cases when required.