Payroll Administrator

Upstream Rehabilitation•Raleigh, NC

2d•$50,000 - $65,000•Remote

About The Position

Upstream Rehabilitation is hiring a remote Payroll Administrator who must reside in the United States. The role is responsible for accurate and timely payroll services for associates across the organization, including bi-weekly payroll processing, compensation changes, bonus payments, payroll corrections, reporting, and compliance with wage and hour regulations. The Payroll Administrator also supports associates and leaders with timekeeping and payroll guidance, education, training, and inquiries. The position administers the timekeeping system, maintains employee information in the HRIS throughout the employee lifecycle, works with payroll vendors and internal stakeholders to resolve issues, and supports process improvements and special projects. It requires careful handling of confidential payroll and employment information, strong service to associates and business partners, and adherence to applicable regulations and organizational policies.

Requirements

High school diploma or equivalent.
3–5 years of payroll administration experience.
Exceptional attention to detail and strong organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
Customer-focused approach with excellent interpersonal, verbal, and written communication skills.
Ability to work independently and collaborate effectively with cross-functional teams, associates, leaders, and external vendors.
Strong problem-solving, decision-making, and critical-thinking skills, with the ability to adapt to changing business needs and priorities.
Advanced computer proficiency, including web-based applications, data management systems, and Microsoft Office, particularly Excel, Word, and Outlook.
Ability to prioritize competing responsibilities, manage deadlines, and complete tasks successfully.
Ability to handle sensitive and confidential information with discretion, professionalism, and sound judgment.
Commitment to continuous learning, professional development, and staying current on industry best practices.
Professional, dependable, and service-oriented approach.

Nice To Haves

Advanced degree.
Professional of Human Resources (PHR) certification or Payroll Certification.
Experience with ADP Vantage.

Responsibilities

Manage full-cycle payroll processing, including bi-weekly payroll, compensation changes, bonus payments, corrections, and reporting.
Ensure payroll is accurate and timely and complies with applicable wage and hour regulations.
Provide associates and leaders with payroll and timekeeping guidance, answer questions, deliver training, and explain processes, deadlines, and system expectations.
Administer and maintain the timekeeping system, ensuring employee time is captured accurately and in compliance with federal and state regulations.
Partner with payroll vendors and internal stakeholders to troubleshoot issues, implement corrections, and improve payroll and timekeeping processes.
Maintain accurate employee information in the HRIS throughout the employee lifecycle, from hire to separation, and support reporting and data integrity initiatives.
Respond promptly to inquiries from associates, candidates, vendors, and business partners, providing effective solutions and a positive experience.
Ensure compliance with applicable federal, state, and organizational policies for payroll, timekeeping, employment records, and data management.
Handle sensitive payroll, compensation, and employment information confidentially and professionally.
Complete other projects and duties as assigned.