Payments - Payments Strategy Manager

OnPoint Credit Union•Portland, OR

About The Position

We’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members, and our community. OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, OnPoint is looking for our next Payments Strategy Manager. We invite you to explore and grow your career with us! The Payments Strategy Manager is responsible for driving acquisition, engagement, performance, and revenue optimization across debit, credit, and emerging payment portfolios. This role owns end-to-end product strategy, including ideation, business case development, go-to-market execution, and ongoing performance management. The role also serves as a key business lead for payments network partners and ensures alignment with governance, financial, risk, and AI standards.

Requirements

8+ years of related experience in Card or Payments Product Management, Card or Payments Sales Strategy, or similar field.
Bachelor's degree in a related field required.
Strong ability to think critically and understand sophisticated customer needs.
Thorough knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
Deep knowledge of banking products, including debit cards, credit cards, and digital payments as well as pricing dynamics.
Experience with product management methodology including new product launches, road mapping, business cases, product enhancements, communication and marketing plans, and robust executive management presentations and reporting development.
Capable of applying project management techniques to drive execution teams aligned to strategic plans and objectives.
Excellent speaking skills and written communication.

Nice To Haves

End-to-end payments product ownership
Business case development and financial accountability
Metrics-driven performance management
Debit, credit, and emerging payments expertise
Payments network leadership
Product governance and compliance awareness

Responsibilities

Develop and execute acquisition strategies across debit, credit, and emerging payment solutions.
Lead go-to-market planning for new products and enhancements.
Optimize digital application, issuance, and wallet provisioning flows.
Drive transaction and interchange revenue growth.
Partner with finance and risk to inform credit strategies.
Improve authorization rates and network performance.
Own roadmap for digital wallets, contactless, and real-time payments.
Evaluate new payment technologies and partnerships.
Lead cross-functional product development and launches.
Develop data-driven business cases for new initiatives.
Define success metrics and financial assumptions.
Partner with Finance on forecasting and performance tracking.
Define and track portfolio KPIs.
Analyze performance and optimize product strategy.
Calculate impact and ROI for growth and retention tactics.
Own value proposition, including rewards and benefits.
Represent business for payment network initiatives.
Monitor industry trends.
Ensure compliance with governance and regulatory standards.
Apply AI-supported insights for decision-making.