Senior Payments Strategy Manager

Roku•San Jose, CA

5d•$176,163 - $250,700•Hybrid

About The Position

Roku is seeking a Senior Payments Strategy Manager to own the strategy, roadmap, and execution of our global payment platform, enabling reliable, cost-efficient payment capabilities for millions of subscribers worldwide. In this role, you will lead initiatives that drive subscription acquisition, conversion, retention, and revenue optimization across the payments ecosystem. You will shape the evolution of payment experiences while building and refining optimization systems that improve authorization performance and renewal recovery. This position requires deep collaboration with Engineering, Data Science, Finance, Legal, Risk, and external payment providers to deliver measurable outcomes. You will manage end-to-end relationships with external payment partners, including commercial alignment, integrations, and performance reviews. The ideal candidate brings a strong blend of product leadership, payments domain expertise, and data-driven decision-making to accelerate platform growth. This is a high-impact opportunity to influence how Roku monetizes and scales its subscription business globally.

Requirements

10+ years of experience in Product Management focused on payments, billing, or subscription commerce at scale
Deep knowledge of payment gateways, processors, tokenization, digital wallets, recurring billing, and fraud and risk controls
Understanding of payment orchestration concepts including intelligent routing, processor performance analysis, and modern API-driven architectures
Experience managing global payment systems across multiple currencies and regulatory environments
Strong analytical skills including A/B testing, KPI development, and funnel optimization
Proven ability to influence and align cross-functional stakeholders, with strong executive communication skills
Bachelor's degree in Business, Computer Science, Engineering, Finance, or a related field
Expertise in passive churn reduction and subscription lifecycle optimization
Familiarity with payment economics, including interchange optimization and cost management
Experience with diverse commerce surfaces such as marketplaces, hardware, advertising, or payouts
Experience in rapid international expansion and localization
A combined background in technical product management and commercial or vendor strategy

Responsibilities

Leading the full product lifecycle of the Payments Platform, from strategy and roadmap development to execution and launch
Driving optimization initiatives across authorization strategy, intelligent routing, retry and dunning programs, tokenization, and account updater capabilities
Managing external payment partner relationships end-to-end, including commercial negotiations, technical integrations, and ongoing performance reviews
Supporting global expansion by enabling new payment methods, entering international markets, and addressing regulatory requirements
Partnering with Data Science to build experimentation frameworks, define KPIs, and run A/B tests that inform platform decisions
Ensuring platform resiliency, financial integrity, and operational excellence across the payments ecosystem
Presenting roadmap priorities, strategic tradeoffs, and business outcomes to senior leadership
Identifying opportunities to reduce payment failures, lower Payments cost of goods sold, and improve first-payment success rates