Payment Systems Specialist II

SF Fire Credit Union•San Francisco, CA

10d•$33 - $50•Onsite

About The Position

The Payment Systems Specialist II is responsible for processing ACH originations and returns, share drafts, ATM, bill pay, and Zelle inquiries. This role also handles incoming adjustments and returns from external financial institutions and reconciles general ledgers. The specialist provides support to other credit union departments regarding the department's processes and ensures that processes and services adhere to credit union guarantees, policies, procedures, and relevant federal and state regulations.

Requirements

Associate degree (A.A.) or equivalent from a two-year college preferred; minimum of two years related experience and/or training required; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to add, subtract, multiply, and divide in all units of measure.
Ability to reconcile general ledger accounts and identify outstanding variances.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Proficiency in basic personal computer skills operation in a Windows environment.
Ability to operate standard office equipment, applications, and tools.

Nice To Haves

Basic proficiency in using Microsoft Word, Excel, and Outlook is preferred.

Responsibilities

Perform all processes and tasks listed for a Payment Systems Specialist I.
Perform daily share draft exception processing and generate the daily return share draft file.
Download daily in-clearing file for processing and generate file for same day posting.
Work Zelle processing errors and adjust accounts accordingly.
Work with the bill pay provider to research and resolve member’s payment issues/inquiries.
Download, research, and work all incoming ATM adjustments and returns sent by external financial institutions.
Review ATM deposit images and perform deposit adjustments/returns entries.
Generate and process all files from the Credit Union’s ACH origination systems and review and resolve all file exceptions.
Download ACH origination returns, research, and perform adjustments.
Download, review, and process incoming ACH notification of change requests.
Reconcile and maintain all related general ledger accounts for processes assigned to this role.
Research and identify general ledger discrepancies.
Review the general ledger reconciliation sent daily by the Accounting Department and research out-of-balance discrepancies as it relates to the Payment Systems departmental processes.
Work role-related tickets submitted to Payment Systems in a timely and accurate manner.
Provide suggestions to streamline processes and update role-related procedures.
Assist by supporting and providing guidance on department processes to Payment Systems Level I staff.
Assist with departmental and organizational projects and perform all other duties as assigned.