Payment Posting Specialist

Denova Collaborative Health • Phoenix, AZ

1d • Hybrid

About The Position

As a Payment Posting Specialist at Denova Collaborative Health, you will support the Revenue Cycle team by ensuring payments, adjustments, and deposits are posted accurately and timely within the RCM system. This role is essential to maintaining clean financial records, supporting accurate reconciliation, and helping ensure that claims, payments, and patient account activity are handled with accuracy, care, and compliance.

Requirements

• High school diploma or equivalent required.
• Knowledge of payment posting, cash application, and contractual adjustment processes.
• Understanding of deposit reconciliation, unapplied cash, credit balances, and payer reimbursement practices.
• Strong attention to detail and commitment to accuracy.
• Ability to manage assigned queues, meet productivity expectations, and prioritize tasks effectively.
• Proficiency with EHR, billing, practice management, or revenue cycle systems.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and follow HIPAA guidelines.

Nice To Haves

• Associate or bachelor’s degree preferred.
• 1–3 years of experience in healthcare payment posting, cash applications, revenue cycle, or a related role preferred.
• Experience working with ERAs, EOBs, clearinghouses, and multiple payer types preferred.

Responsibilities

• Post electronic remittance advices, explanation of benefits, and manual payments accurately and timely.
• Apply contractual adjustments based on payer contracts, fee schedules, and reimbursement guidelines.
• Ensure payments are posted to the correct accounts, service lines, and payer balances.
• Process secondary and tertiary claim transfers when applicable.
• Reconcile daily deposits to posted transactions.
• Research and resolve unapplied cash, unidentified payments, and posting discrepancies.
• Maintain accurate account documentation in the billing or practice management system.
• Monitor assigned queues to ensure payment posting is completed within expected timelines.
• Support month-end close, audits, and reconciliation activities as needed.
• Partner with Accounts Receivable, Billing, Finance, and Revenue Cycle leadership to resolve payment variances, underpayments, and workflow concerns.
• Escalate trends, discrepancies, or system issues to the Payment Posting Supervisor.
• Follow Denova’s financial controls, posting standards, and HIPAA confidentiality requirements.
• Support additional duties and special projects as assigned.

Benefits

• Comprehensive low-cost medical, dental, and vision insurance.
• Generous retirement plan with a 3.5% company match.
• Long and short-term disability options
• Holiday pay, PTO, and life insurance benefits.
• Employee wellness program
• Fantastic discounts for all Denova team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED