Payment Specialist

HOME HEALTH & HOSPICE CARE INC•Goldsboro, NC

17h•Onsite

About The Position

The Payment Specialist is responsible for accurate, timely application of payments and adjustments to patient accounts for all programs.

Requirements

High school diploma or equivalent required
Experience in accounts receivable preferred.
Experience working with medical insurance and/or posting payments required.
Experience using medical billing software and/or electronic medical records (EMR), and Microsoft Office applications required.
Ability to maintain confidentiality.

Nice To Haves

Associates degree preferred

Responsibilities

Abides by and supports 3HC's Compliance Program and Code of Ethics.
Creates positive experiences for internal and external customers that will meet their expectations.
Responsible for the payment process: (a) review remittance files and explanation of benefits (EOBs), (b) verify automatic posting of payments in EMR, (c) record adjustments as needed, (d) post cash and other non-electronic remits per daily deposit log, (e) reconcile posted payments to bank totals monthly, (f) meet monthly deadline for closing all payment batches.
Notify supervisor when visit reason codes/reimbursement/contractual amounts need to be revised.
Responds appropriately to patient/family requests as well as other agency staff as related to patient's account.
Responsible for posting refunds as needed and documenting activity in EMR.
Completes adjustments, transfers, and refunds within three (3) business days and prior to month end.
Assists supervisor with the training and assignments of tasks for payment/cash applications.
Maintains deposit logs in shared folder.
Demonstrates an interest in personal and professional growth for self and staff: (a) attends and participates in workshops, seminars, webcasts to keep abreast of current changes in rules, regulations, relating to job functions and department; (b) does individual reading and research; and (c) recommends educational opportunities for staff and encourages participation.
Demonstrates a willingness to be cost effective in the use of agency resources, the monitoring of waste, and the proper and safe use of supplies and equipment.
Adheres to 3HC's Personnel Policy and performs other appropriate duties as assigned by supervisor to promote the successful operations and future growth of 3HC.