Payment Specialist

GraceMed Health Clinic•Wichita, KS

1d•Onsite

About The Position

This position performs critical financial analysis of patient accounts, records and posts cash and credit payments for clinic patients, reconciles daily cash, verifies insurance coverage and determines eligibility for the Sliding Fee Discount program.

Requirements

High school diploma or equivalent
Requires Wonderlic assessment with a score of at least 16.
Previous handling and reconciliation of cash.
Customer service, multi-line telephone, and computer experience.
Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment.
Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness.
Demonstrate ability to identify and solve problems.
Excellent organizational skills and commitment to accuracy.
Understands ethics of confidentiality.
Must possess high level of skill and accuracy in entering data into computer while talking to patients in person and by phone.
Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions.
Honest, courteous and professional at all times.
Learns new concepts and procedures quickly.
Ability to provide innovative input into the development of the office environment and its processes.

Nice To Haves

Some college preferred
Previous administrative, and/or medical office experience preferred.
Previous experience with medical and dental insurance preferred.
Bilingual Spanish preferred.

Responsibilities

Interacts with patients regarding financial status of account, including understanding of patient account history.
Verifies patient insurance coverage
Determine and collect deposit payments, insurance co-pay, lab, clinic charges, and bad debt payments as appropriate from patients.
Processes cash and credit/debit cards payments received and posts payments to appropriate charges.
Process same day refunds and refunds to credit card as approved by CFO.
Reconciles all cash, checks and credits card charges daily.
Prepares daily deposit transmittal.
Determines eligibility for Sliding Fee Discount and processes appropriate documentation to support eligibility.
Documents patient account information in computer system.
Interfaces with corporate finance/billing or financial consultants as requested.
Maintains patient and corporate confidentiality at all times.
Performs other appropriate duties as requested by supervisors.