Payment Processing Specialist – Full Time
About The Position
Your potential has a place here with TTEC’s award-winning employment experience. As a Payment Processing Specialist working onsite in Clifton Forge, VA you’ll be a part of bringing humanity to business. This position requires you to reside within 75 miles of Clifton Forge, VA. Have a passion interpreting financial information? You'll analyze financial information to prepare reconciliations and other financial reports. Whether it's providing audits that can help the customer reconcile their financial transactions, resolving their concerns with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
Requirements
- Accuracy-driven and passionate to keep organized in your work
- Proficiency in Microsoft excel (can maintain complex spreadsheets - intermediate level)
- Excellent written, verbal, and interpersonal communication skills.
- 6 months or more of customer services experience
- High school diploma or equivalent
Nice To Haves
- Experience in Bank Reconciliation is a plus
Responsibilities
- Analyze and resolve chargebacks from credit card transactions
- Prepare and reconcile transactions and report discrepancies
- Generate and mail letters as directed
- Process, verify, and apply applicable fees to customer accounts/violations within one business day of receipt
- Reconcile transactions and balances to maintain accurate accounts
Benefits
- PTO
- tuition reimbursement
- health and wellness incentives
- performance bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
