Payment Processing Specialist- Mail Postings ( Greenbelt, MD)
About The Position
We are currently seeking an energetic, self-motivated professional with a positive attitude, excellent communication and analytical skills to join our dedicated team as a Payment Processing Specialist. The Payment Processing Specialist is responsible for processing payments (Lockbox and Mailed In-Checks), answering calls, and responding to Bill Pay correspondence. Performs a variety of support duties related to the Payment Processing Department in accordance with Educational Systems Federal Credit Union policies and procedures and are in compliance with all Federal, State, NCUA, Bill Pay products and Check rules and regulations. Responds in a positive helpful manner to internal and external member questions or requests. Assist members and potential members in understanding and utilizing Credit Union products and services. Join our team and play a pivotal role in providing the best member experience. If you are a proactive, results-driven professional with a passion for making a difference we want to hear from you!
Requirements
- High school diploma or equivalent (GED) required
- A minimum of three (3) years financial institution experience
- Knowledge of in-house check rules and bill pay check processes preferred
- Understanding knowledge of REG CC and E is helpful
- Excellent interpersonal, problem solving, attention to detail and analytical skills required
- Intermediate proficiency in the use of Microsoft Office
- Must be able to work accurately and independently under specific time constraints
- Ability to perform detailed work
Nice To Haves
- Knowledge of in-house check rules and bill pay check processes
- Understanding knowledge of REG CC and E
Responsibilities
- Processing payments (Lockbox and Mailed In-Checks)
- Answering calls
- Responding to Bill Pay correspondence
- Performing a variety of support duties related to the Payment Processing Department
- Responding in a positive helpful manner to internal and external member questions or requests
- Assisting members and potential members in understanding and utilizing Credit Union products and services
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
