Payment Posting Manager

Intermountain Health

1d • $34 - $53 • Hybrid

About The Position

The RCO Manager of Cash Management -Payment Posting is responsible to oversee all facets of patient payments, daily deposits, ERA, and EFT maintenance. This includes ensuring the accurate and timely processing of patient payments, active participation in system integration testing, serving as a subject matter expert for payment posting, actively staying abreast of best practices, and working towards achieving executive goals, optimizing revenue cycle performance, and ensuring the financial stability of the organization.
We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Virginia Vermont, Washington. Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings. ”
Video phone screens and interview(s) through Microsoft Teams will be required as well for fully remote position.

Requirements

• Demonstrated experience in healthcare revenue cycle operations.
• Demonstrated experience leading a successful team within healthcare revenue cycle operations.
• Demonstrates in-depth knowledge of EOB interpretatiion.
• Demonstrates strong knowledge of healthcare billing requirements.
• Demonstrated ability to collaborate across teams and departments.
• Demonstrates strong knowledge of Microsoft office programs.

Nice To Haves

• Bachelor’s degree in healthcare management, finance, or related field from an accredited institution. Education is verified.
• Epic experience.
• Five (5) years of experience in Healthcare Revenue Cycle (Payment Posting, Claims, billing, and Insurance and Follow up)
• Three (3) years of supervisory experience.
• HFMA Certification

Responsibilities

• Provides leadership and direction to Payment Posting team, including hiring, training, coaching, performance reviews and terminations.
• Plans, develops, implements, and communicates operational initiatives to improve the efficiency of the Payment Posting team.
• Provides project guidance to successfully implement efficient posting processes.
• Maintains and improves department operations by monitoring system performance, identifying and resolving problems.
• Manages communication and processes between departments involved in the revenue cycle and identify areas for improvement.
• Establishes productivity monitoring for the department staff to maximize resources and results.
• Monitors key performance metrics, addresses issues in a timely manner to improve performance and resolve issues.
• Acts as a technical expert, maintaining current working knowledge of Billing, Payment Posting regulations.
• Ensures department compliance with HIPAA guidelines, HR policies and other corporate initiatives.
• Develops and documents processes and policies for the department.
• Conducts regularly scheduled meetings to communicate issues regarding compliance with established procedures and overall work unit effectiveness
• Oversees four key teams that support the payment posting process: Research, Payment Detail, Cash Control, and Correspondence.
• Manages key banking relationships, including Wells Fargo and Zions.
• Supports ERA/835 conversion and implementation.
• Plays a key role in Cash Management automation, partnering with DTS, payer vendors, and banking institutions to implement and improve automated payment processes, file exchanges, and related workflows.

Benefits

• We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager