Payment Posting Revenue Coordinator

IQVIA • Houston, TX

2d • Hybrid

About The Position

As a Payment Posting Revenue Coordinator at Cedar Gate Technologies, an IQVIA business, you will play a critical role in supporting the accuracy and integrity of revenue cycle operations. This position is responsible for preparing, posting, reviewing, and reconciling payment batches received through multiple channels, including bank deposits, eFax submissions, courier files, and Electronic Remittance Advice (ERA). You will ensure that all payments are processed accurately, deposits are reconciled timely, and posting activities are completed in accordance with established procedures. Through careful attention to detail and strong analytical skills, you will help maintain financial accuracy, support cash flow management, and contribute to the overall efficiency of the revenue cycle process.

Requirements

• Minimum of 2 years of payment posting experience in a healthcare environment, preferably within a physician practice, medical group, or clinic setting.
• Strong knowledge of medical terminology, medical claims processing, payment reconciliation, and reimbursement methodologies, including commercial & government payers.
• Proficiency with Office 365 applications, particularly Excel, and experience using healthcare billing, practice management, or revenue cycle management systems.
• Demonstrated ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced, high-volume environment.
• Experience working with insurance carriers, managed care organizations, and electronic payment processing workflows.
• Excellent written and verbal communication skills, with the ability to collaborate effectively with providers, payers, patients, and internal stakeholders.
• Strong customer service orientation, professionalism, and a commitment to maintaining positive working relationships.
• Proven analytical and problem-solving skills, including the ability to identify discrepancies, research payment variances, and resolve posting issues.
• Detail-oriented with a strong commitment to accuracy, process improvement, and operational efficiency.
• Ability to work independently while contributing effectively as part of a collaborative team environment.
• To be eligible for this position, you must reside in the same country where the job is located.

Nice To Haves

• Associate degree or coursework in Healthcare Administration, Medical Billing, Coding, or a related field is preferred.

Responsibilities

• Accurately post a high volume of payments, including patient payments, commercial and government insurance payments, and zero‑pay denials, ensuring all transactions are applied to the correct patient accounts in a timely manner.
• Review and validate Explanation of Benefits (EOBs) to confirm correct reimbursement and identify posting discrepancies, escalating issues to the appropriate team for resolution.
• Reconcile daily cash activity, ensuring payments posted align with deposit tickets and that all batches balance according to departmental standards.
• Maintain and update Excel reconciliation spreadsheets to track posted payments, identify variances, and support audit and month‑end reporting needs.
• Process financial adjustments, including refunds, voids, recoupments, and contractual adjustments, in accordance with policy and regulatory requirements.
• Collaborate closely with internal departments to resolve unidentified payments, incomplete or inaccurate EOB information, and other revenue cycle issues that affect posting accuracy.
• Achieve and consistently maintain departmental benchmarks for posting accuracy, productivity, and turnaround time, contributing to efficient revenue capture.
• Provide exceptional internal and external customer service, delivering timely, professional communication with colleagues, payers, and practice partners.
• Utilize practice management and automated data systems to research account details, verify insurance information, and retrieve electronic remittance data.
• Participate actively in team meetings, staying informed of workflow updates, process improvements, and organizational initiatives.
• Safeguard all sensitive information, always adhering strictly to HIPAA regulations and internal confidentiality policies.
• Support operational needs during peak workloads, including availability for overtime when required.

Benefits

• ongoing training
• comprehensive benefits
• strong culture of teamwork

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED