Payment Poster

SPINE TEAM TEXAS MANAGEMENT COMPANY•Southlake, TX

1d•Onsite

About The Position

The Spine Team Texas Payment Information Processor is responsible for ensuring accurate information and posting is entered into the computer system. This position requires the full understanding and active participation in fulfilling the mission of Spine Team Texas. The Payment Information Processor reports directly to the Patient Financial Services Manager under the direction of the Patient Financial Services Director.

Requirements

High School diploma or equivalent is required.
Minimum of 3 years posting from EOB and posting charges experience required.
Detail oriented and organizational skills.
Experience posting payments, and balancing the postings.
Computer experience, typing and ability to operate calculator.
Possess the ability to work productively, either independently or with other individuals.
Proficient in communicating in the English language both written and verbally.

Responsibilities

Ensuring that all EOB’s, Insurance checks, and patient payments are accurately posted into the computer system according to STT insurance contracts.
Identifying when payments are not accurate; balances are left in the insurance responsibility and not adjusted to ensure the billing personnel can appeal in a timely manner.
Ensuring balances are left in insurance for patients with secondary insurance information and the “File Next” is marked so the secondary insurance can be filed.
Other duties and responsibilities may be assigned as necessary by the Patient Financial Services Supervisor or Manager.
Maintaining the highest level of customer service at all times.
Speaking in a kind, courteous and professional manner when dealing with a patient/customer or co-worker.
Fulfilling the Spine Team Texas mission of “Offering an Unparalleled Patient Experience!”
Exhibiting a spirit of cooperation and positive attitude.
Maintaining professionalism at all times.
Contributing positive interaction, promoting value and being a “team-player” not only for their unit or department, but for Spine Team Texas as a whole.