Payment Poster
About The Position
The Payment Poster plays a vital role within the Revenue Cycle by ensuring accurate, timely, and compliant posting of payments, adjustments, refunds, and recoupments to patient accounts. This position is responsible for reconciling payments received from insurance payers, patients, and other third-party sources, maintaining financial integrity within the billing system, and supporting downstream billing, collections, and accounts receivable activities. Attention to detail, knowledge of healthcare reimbursement processes, and adherence to payer and regulatory requirements are essential for success in this role.
Requirements
- High School diploma or equivalent.
- One or more years of experience in payment posting, revenue cycle, or a closely related field.
Nice To Haves
- Associate’s degree in Business, Accounting, Healthcare Administration, or a related field.
- Experience with Medicare, Medicaid, and commercial insurance payment posting.
Responsibilities
- Accurately post payments received via EFT, ERA, lockbox, paper checks, credit card transactions, and patient payments into the EHR and billing systems.
- Review and apply remittance advice, including contractual adjustments, denials, coinsurance, deductibles, and copayments, in accordance with payer contracts and organizational policies.
- Identify, research, and resolve unapplied, unidentified, or misapplied payments in a timely manner.
- Post and track payer takebacks, recoupments, and reversals, ensuring proper documentation and reconciliation.
- Identify overpayments and initiate refund requests to payers or patients in compliance with payer rules and regulatory requirements.
- Collaborate with billing, collections, and patient finance staff to support claims resolution and accurate accounts receivable follow-up.
- Investigate and report payment variances, discrepancies, or trends to leadership as appropriate.
- Maintain detailed, accurate documentation of posting activities for audit, reporting, and compliance purposes.
- Ensure all posting activity complies with federal and state regulations, including Medicare, Medicaid, and commercial payer requirements.
- Assist with training and mentoring of new payment posting staff.
- Participate in process improvement initiatives to enhance efficiency, accuracy, and workflow consistency within the Revenue Cycle.
- Other duties as assigned.
Benefits
- PTO
- paid holidays
- health insurance
- dental insurance
- vision insurance
- on-site bistro and cafeteria
- employee assistance program
- newly updated facility
- Wisconsin Retirement System (WRS) participation with 100% employer match on staff contributions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
