Payment Operations Specialist

Valley Bank • Clifton, NJ

2h

About The Position

This role is responsible for processing wire transfers in accordance with departmental policies and procedures, ensuring excellent customer service through timely and accurate processing. The specialist will also handle daily supplementary funding to the clearing house, resolve cash liquidity discrepancies, and assist with End of Day General Ledger proofs for CHIPS, SWIFT, and Fed. Maintaining proper documentation, adhering to regulatory compliance, and communicating effectively with branches and internal departments are key aspects of this position. Additionally, the role involves resolving foreign exchange and USD wire transaction investigations.

Requirements

• Knowledge of Microsoft Office products (including Outlook, Excel & Word).
• Knowledge in the Payment Operations working environment and manage business results in alignment with strategic objectives.
• Ability to make sound decisions that incorporate the needs of the customer and the Bank.
• Strong verbal and written communication skills.
• Ability to prioritize tasks.
• Ability to work independently.
• Ability to interpret a variety of instructions furnished in written or oral form.
• Excellent interpersonal skills.
• Strong telephone and communication skills required.
• High School Diploma or GED equivalent.
• Minimum of 2 years of banking or financial experience.

Nice To Haves

• Knowledge of Wire Transfers.

Responsibilities

• Process wire transfers in accordance with the department's policies and procedures.
• Notify the AML/BSA Department immediately upon identification of any potential AML issues.
• Provide excellent customer service by timely and accurately processing wires.
• Execute daily supplementary funding to the clearing house and resolve cash liquidity discrepancies.
• Assist in the completion of the Department's End of Day General Ledger proofs for CHIPS, SWIFT, and Fed.
• Maintain proper documentation, track, and follow all provided processes and protocols precisely and timely to remain within Regulatory Compliance guidelines.
• Communicate with branches and other internal departments to properly address any wire concerns/issues.
• Resolve all foreign exchange and USD wire transaction investigations such as trade discrepancies, non-receipt of funds, and trade confirmations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED