Payment Operations Specialist I

ARISE FEDERAL CREDIT UNION•Canton, MA

4h•$20 - $21•Hybrid

About The Position

As a Payment Operations Specialist I, you’ll support the day-to-day processing of payment transactions that keep member accounts accurate and payments moving smoothly. This entry-level role is a great opportunity to build foundational knowledge of ACH, check clearing, electronic payments, and payment operations while developing your skills in a detail-focused, team-oriented environment.

Requirements

High school diploma or equivalent.
0–2 years of financial institution, payment processing, banking, or operations experience preferred.
Basic understanding of payment processing concepts; knowledge of ACH or NACHA rules is a plus.
Strong attention to detail and accuracy.
Basic computer skills and ability to learn new systems and technology.
Ability to follow established procedures, manage assigned workload, and meet deadlines.
Strong communication and teamwork skills.
Dependable, curious, and eager to learn in a fast-paced operational environment.

Nice To Haves

Bachelor’s degree in Business Administration, Finance, Management, Communications

Responsibilities

Process routine payment transactions, including ACH, check clearing, and basic electronic payments.
Perform daily balancing and reconciliation to ensure transaction accuracy.
Review payment documentation for completeness and accuracy.
Complete routine transaction processing, data entry, and operational tasks.
Manage assigned queues and support daily department workflows.
Identify and escalate exceptions, discrepancies, or unusual activity to the appropriate team members.
Follow applicable payment rules, regulatory requirements, security standards, and internal controls.
Build knowledge of payment systems, procedures, and industry requirements while contributing to a reliable member experience.