Payment Cycle Analyst IV

CareSource • Massachusetts WFH, MA

11d • $83,000 - $132,800 • Onsite

About The Position

Payment Cycle Analyst IV is responsible for conducting both systemic and targeted analysis to identify reimbursement errors and to determine root cause. As well as collaborating with Configuration, Configuration UAT, Enterprise UAT, IT Claims, and Payment Cycle Team members to ensure test scripts are comprehensive. This role involves collaborating with leadership to identify and recommend areas of improvement opportunities and development plans associated with reimbursement strategies. The analyst will demonstrate adaptability and ability to work across a variety of methods and models in managing, tracing, and validating requirements and associated artifacts. They will excel in all areas of requirements analysis, leveraging appropriate company and industry approaches and modeling techniques to facilitate requirements, and gathering requirements for projects to document them according to corporate standards and procedures, and prioritize them for assigned areas. Effectively documenting requirements in all phases of discovery through validation; maintaining requirements traceability throughout the projects and requirements lifecycle. Proactively collaborating with Contracting and Operations teams to support contracting implementations and resolution of complex claims issues. This role will lead multiple initiatives at the same time and mentor analysts II and III. Incorporating critical thinking skills and judgment in the process to determine the best course of action for each inquiry/problem. Assisting the configuration teams in understanding and elaborating requirements and transitioning them into a comprehensive solution. Providing analytical support and leadership for special projects and initiatives related to reimbursement of claims for both providers and members. Researching and providing recommendations to the Reimbursement Committee for reimbursement of services. Researching claim results to determine potential errors/discrepancies attributed to clinical edits, claims coding, payment policies, and application of fee schedule and rates. Developing business requirements for payment decisions and managing the implementation process with Configuration, CES, IT and Market stakeholders. Leading special projects to ensure payment discrepancies are resolved and communicated to the appropriate parties. Providing payment expertise at provider meetings, Medicaid Fairs, market workgroups, and any other industry related events. Reviewing and interpreting regulatory items and policy manuals to ensure test scenarios support the requirements. Identifying test result outputs and Claim SOPs that need to be modified or created to support new or changed business requirements. Building a library of re-usable tests plans & scripts to support the Market. Documenting the status of test results and gaps in testing for future improvements. Validating Impact Reports to ensure the criteria is consistent with story and universe of claims impacted by the changes. Approving UAT test scripts and test results prior to promoting changes to production and monitoring postproduction results. Validating MCA Tests for expected results and communicating information to Reimbursement Analysts and HP Managers for provider notification. Conducting both systemic and targeted analysis to identify issues with testing and identify process changes for improvement. Creating effective written and oral communication materials that summarize findings and support fact-based recommendations that can be shared with Configuration, IT, UAT, Reimbursement Committee, Payment Cycle, and Provider Groups. Performing any other job duties as requested.

Requirements

• Bachelor’s degree or equivalent years of relevant work experience is required.
• Minimum of seven (7) years of health plan experience is required or equivalent experience with health plan operations and configuration.
• Experience with user testing is required.
• Advanced proficiency level experience in Microsoft Suite to include Word, Excel, PowerPoint, Access and Visio.
• Strong analytical skills with the ability to effectively communicate findings with the Leadership Team.
• Demonstrated understanding of claims operations, configuration, and testing related to managed care.
• Understanding of regression, unit, and user acceptance testing is required.
• Effective listening and critical thinking skills.
• Effective problem-solving skills with attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently and within a team environment.
• Strong interpersonal skills and high level of professionalism.
• Ability to develop, prioritize and accomplish goals.
• Strong working knowledge of claims processing edits and logic.

Nice To Haves

• Experience with payment methodologies and industry pricers (ex: DRG, APC, SNF, RBRVS) is preferred.
• Strong computer skills and abilities in Facets or equivalent claim payment system is preferred.
• Creative thinking to develop positive and negative test scenarios.
• Understanding of the healthcare field and knowledge of Medicaid, Medicare, and Marketplace.
• Familiar with CMS guidelines / HIPPA and Affordable Care Act.

Responsibilities

• Conduct both systemic and targeted analysis to identify reimbursement errors and determine root cause.
• Collaborate with Configuration, Configuration UAT, Enterprise UAT, IT Claims, and Payment Cycle Team members to ensure test scripts are comprehensive.
• Collaborate with leadership to identify and recommend areas of improvement opportunities and development plans associated with reimbursement strategies.
• Demonstrate adaptability and ability to work across a variety of methods and models in managing, tracing, and validating requirements and associated artifacts.
• Excel in all areas of requirements analysis, leveraging appropriate company and industry approaches and modeling techniques to facilitate requirements, and gathering requirements for projects to document them according to corporate standards and procedures, and prioritize them for assigned areas.
• Effectively document requirements in all phases of discovery through validation; maintain requirements traceability throughout the projects and requirements lifecycle.
• Proactively collaborate with Contracting and Operations teams to support contracting implementations and resolution of complex claims issues.
• Lead multiple initiatives at same time and mentor analysts II and III.
• Incorporate critical thinking skills and judgment in the process to determine best course of action for each inquiry/problem.
• Assist the configuration teams in understanding and elaborating requirements and transitioning them into a comprehensive solution.
• Provide analytical support and leadership for special projects and initiatives related to reimbursement of claims for both providers and members.
• Research and provide recommendations to the Reimbursement Committee for reimbursement of services.
• Research claim results to determine potential errors/discrepancies attributed to clinical edits, claims coding, payment policies, and application of fee schedule and rates.
• Develop business requirements for payment decisions and manage the implementation process with Configuration, CES, IT and Market stakeholders.
• Lead special projects to ensure payment discrepancies are resolved and communicated to the appropriate parties.
• Provide payment expertise at provider meetings, Medicaid Fairs, market workgroups, and any other industry related events.
• Review and interpret regulatory items and policy manuals to ensure test scenarios support the requirements.
• Identify test result outputs and Claim SOPs that need to be modified or created to support new or changed business requirements.
• Build library of re-usable tests plans & scripts to support the Market.
• Document the status of test results and gaps in testing for future improvements.
• Validate Impact Reports to ensure the criteria is consistent with story and universe of claims impacted by the changes.
• Approve UAT test scripts and test results prior to promoting changes to production and monitor postproduction results.
• Validate MCA Tests for expected results and communicate information to Reimbursement Analysts and HP Managers for provider notification.
• Conduct both systemic and targeted analysis to identify issues with testing and identify process changes for improvement.
• Create effective written and oral communication materials that summarize findings and support fact-based recommendations that can be shared with Configuration, IT, UAT, Reimbursement Committee, Payment Cycle, and Provider Groups.
• Perform any other job duties as requested.

Benefits

• In addition to base compensation, you may qualify for a bonus tied to company and individual performance.
• We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior