Payment Cycle Analyst III
About The Position
Payment Cycle Analyst III is responsible for conducting both systemic and targeted analysis to identify reimbursement errors and to determine root cause. As well as collaborating with Configuration, Configuration UAT, Enterprise UAT, IT Claims, and Payment Cycle Team members to ensure test scripts are comprehensive. This role provides analytical support and leadership for special projects and initiatives related to reimbursement of claims for both providers and members. The analyst will research and provide recommendations to the Reimbursement Committee for reimbursement of services, and research claim results to determine potential errors/discrepancies attributed to clinical edits, claims coding, payment policies, and application of fee schedule and rates. They will develop business requirements for payment decisions and manage the implementation process with Configuration, CES, IT and Market stakeholders. Additionally, the role leads special projects to ensure payment discrepancies are resolved and communicated to the appropriate parties, and provides payment expertise at provider meetings, Medicaid Fairs, market workgroups, and any other industry related events. The analyst reviews and interprets regulatory items and policy manuals to ensure test scenarios support the requirements, identifies test result outputs and Claim SOPs that need to be modified or created to support new or changed business requirements, and builds a library of re-usable tests plans & scripts to support the Market. They document the status of test results and gaps in testing for future improvements, validate Impact Reports to ensure the criteria is consistent with story and universe of claims impacted by the changes, and approve UAT test scripts and test results prior to promoting changes to production and monitor post production results. The role also validates MCA Tests for expected results and communicates information to Reimbursement Analysts and HP Managers for provider notification. Finally, the Payment Cycle Analyst III conducts both systemic and targeted analysis to identify issues with testing and identify process changes for improvement, and creates effective written and oral communication materials that summarize findings and support fact based recommendations that can be shared with Configuration, IT, UAT, Reimbursement Committee, Payment Cycle, and Provider Groups. Any other job related duties as requested will also be performed.
Requirements
- Bachelor's degree required
- Equivalent years of relevant work experience may be accepted in lieu of required education
- Five (5) years of health plan experience is or equivalent experience with health plan operations and configuration required
- Experience with user testing required
- Experience with payment methodologies and industry pricers (ex: DRG, APC, SNF, RBRVS) preferred
- Advanced proficiency level experience in Microsoft Suite to include Word, Excel, PowerPoint, Access and Visio
- Strong computer skills and abilities in Facets or equivalent claim payment system is preferred
- Strong analytical skills with the ability to effectively communicate findings with the Leadership Team
- Demonstrated understanding of claims operations, configuration, and testing related to managed care
- Understanding of regression, unit, and user acceptance testing is required
- Effective listening and critical thinking skills
- Effective problem-solving skills with attention to detail
- Creative thinking to develop positive and negative test scenarios
- Excellent written and verbal communication skills
- Ability to work independently and within a team environment
- Strong interpersonal skills and high level of professionalism
- Ability to develop, prioritize and accomplish goals
- Understanding of the healthcare field and knowledge of Medicaid, Medicare, and Marketplace
- Strong working knowledge of claims processing edits and logic
- Familiar with CMS guidelines / HIPPA and Affordable Care Act
Nice To Haves
- Experience with payment methodologies and industry pricers (ex: DRG, APC, SNF, RBRVS) preferred
- Strong computer skills and abilities in Facets or equivalent claim payment system is preferred
Responsibilities
- Provide analytical support and leadership for special projects and initiatives related to reimbursement of claims for both providers and members
- Research and provide recommendations to the Reimbursement Committee for reimbursement of services
- Research claim results to determine potential errors/discrepancies attributed to clinical edits, claims coding, payment policies, and application of fee schedule and rates
- Develop business requirements for payment decisions and manage the implementation process with Configuration, CES, IT and Market stakeholders
- Lead special projects to ensure payment discrepancies are resolved and communicated to the appropriate parties
- Provide payment expertise at provider meetings, Medicaid Fairs, market workgroups, and any other industry related events
- Review and interpret regulatory items and policy manuals to ensure test scenarios support the requirements
- Identify test result outputs and Claim SOPs that need to be modified or created to support new or changed business requirements
- Build library of re-usable tests plans & scripts to support the Market
- Document the status of test results and gaps in testing for future improvements
- Validate Impact Reports to ensure the criteria is consistent with story and universe of claims impacted by the changes
- Approve UAT test scripts and test results prior to promoting changes to production and monitor post production results
- Validate MCA Tests for expected results and communicate information to Reimbursement Analysts and HP Managers for provider notification
- Conduct both systemic and targeted analysis to identify issues with testing and identify process changes for improvement
- Create effective written and oral communication materials that summarize findings and support fact based recommendations that can be shared with Configuration, IT, UAT, Reimbursement Committee, Payment Cycle, and Provider Groups
- Perform any other job related duties as requested.
Benefits
- In addition to base compensation, you may qualify for a bonus tied to company and individual performance.
- We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
