Senior Payment Analyst

Johnson & Johnson Innovative Medicine • Warsaw, IN

5d • Hybrid

About The Position

The Senior Payment Analyst supports DePuy Synthes’ commercial performance by ensuring accurate, timely, and compliant processing of customer rebate & administrative fee payments. This role plays a critical part in maintaining customer trust, supporting contractual commitments, and safeguarding revenue through precise financial execution. Working cross‑functionally with the Sales, Pricing, Offer Development, Contract Management, Finance, Legal, and HCC teams, the analyst helps translate complex pricing and contract terms into reliable outcomes that directly impact customer satisfaction and business results.

Requirements

• Bachelor’s degree or equivalent education and/or directly related experience required (Finance, Accounting, Business, Economics, or a related field preferred).
• Minimum of 2-4 years of relevant work experience in finance, accounting, pricing, contract compliance, contract management, rebates & payments, or commercial operations.
• Strong analytical skills with attention to detail and accuracy.
• Ability to interpret contract language, pricing terms, and payment structures.
• Proficiency in Microsoft Excel and financial or transactional systems.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast‑paced environment.
• English proficiency required.

Nice To Haves

• Experience supporting rebate/administrative fee, chargeback, pricing, or contract administration processes.
• Exposure to ERP or rebate management systems including Model N (ICS).
• Experience working in a regulated or highly controlled business environment.
• Basic understanding of revenue recognition, accruals, or financial controls.
• Prior experience collaborating with Sales or Commercial teams.

Responsibilities

• Process customer rebate & administrative fee payments in accordance with approved contracts, pricing agreements, and associated terms.
• Validate calculations by reviewing sales data, contract eligibility, tier attainment, and pricing conditions.
• Investigate and resolve discrepancies, payment inquiries, and customer disputes in a timely manner.
• Partner with Commercial, Pricing & Contracting, and Finance teams to ensure programs are executed accurately and consistently.
• Maintain detailed documentation, audit trails, and internal controls to support compliance and audit readiness.
• Support month‑end and quarter‑end close activities related to rebate accruals and payments.
• Prepare standard and ad hoc reports to track rebate performance, trends, and financial impact.
• Identify opportunities for process improvements to increase efficiency, accuracy, and customer experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior