Payment Anomaly Detection Lead Business Analyst - Assistant Vice President

State Street•Quincy, MA

10d

About The Position

State Street is seeking an experienced payments business analyst and control specialist to lead business delivery of its Payment Anomaly Detection capability. During implementation, this role will own business requirements, rule and process design, data validation, user-story development, testing, governance, and operational readiness. After go-live, it will transition into a senior operations leadership role overseeing the capability, business-owned rule management and governance, performance, issue resolution, control effectiveness, and ongoing enhancement. The capability is intended to identify unusual payments while protecting straight-through processing and payment cut-offs. The role will help ensure that rules are explainable, tested, governed, and supported by an effective exception-management operating model, as part of State Street’s Payments Business Risk and Resiliency Programs. State Street describes itself as a global custodian bank, asset manager, and asset intelligence company serving institutional clients. It emphasizes an inclusive work environment, development opportunities, educational support, flexible work arrangements, community engagement, and equal opportunity in employment.

Requirements

Strong payments business analysis experience, including the ability to translate control objectives into implementable requirements.
Knowledge of payment operations, SWIFT or ISO 20022 messages, payment rails, cut-offs, sanctions screening, fraud, or anomaly controls.
Experience in rule design, data analysis, process mapping, testing, defect management, and operational readiness.
Strong control mindset with practical knowledge of RBAC, maker-checker, audit evidence, and segregation of duties.
Ability to lead workshops and influence Technology, Analytics, Risk, Compliance, and Operations stakeholders.
Bachelor’s degree in business, finance, data, technology, or a related discipline.
At least 7 years of financial services experience.

Nice To Haves

Financial services experience preferably in payments, controls, fraud, screening, or change delivery.
Business analysis, product ownership, testing, or process-improvement qualifications.

Responsibilities

Lead business analysis for the anomaly detection workstream, translating the BRD into detailed requirements, user stories, process flows, and acceptance criteria.
Own the business rules catalogue and coordinate the definition, documentation, and prioritisation of customer, corridor, currency, rail, amount, time-of-day, and cut-off-aware rules.
Validate data inputs, historical baselines, payment identifiers, lifecycle attributes, entitlements, reference data, and calculation logic used by rules and model outputs.
Lead business review of UI, queue, filtering, tab management, case management, client-contact, explainability, dashboard, and audit-trail functionality.
Design controlled rule-change governance, including role-based access, maker-checker approval, rationale capture, versioning, effective dates, rollback, and segregation of duties.
Coordinate scenario design, test data, system integration testing, user acceptance testing, regression testing, defect triage, and evidence sign-off.
Define operational playbooks for false positives, high-risk anomalies, mandatory holds, client validation, missed cut-offs, high-volume events, and approved resilience scenarios.
Prepare and manage the BAU operating model, including queue ownership, escalation routes, procedures, training, coverage, capacity, KPIs, KRIs, and governance forums.
After go-live, oversee operations, rule effectiveness, false positives, alert volumes, override trends, drift indicators, and tuning recommendations within approved governance.
Align anomaly detection and cyber-response processes so suspicious or incorrect payment activity is triaged effectively during resilience events.
Provide senior operational support during incidents, high-volume alert events, and material rule or control changes.

Benefits

Retirement savings plan (401K) with company match.
Insurance coverage including basic life, medical, dental, vision, long-term disability, and optional additional coverages.
Paid time off including vacation, sick leave, short-term disability, and family-care responsibilities.
Access to an Employee Assistance Program.
Eligibility for annual performance-based incentive awards, excluding certain sales roles subject to sales incentive plans.
Eligibility for certain tax-advantaged savings plans.
Flexible work arrangements and work-life support.
Development programmes and educational support.
Paid volunteer days and matching gift programs.
Employee networks.