Payment Business Risk and Resilience Lead, Vice President

State Street • Quincy, MA

2d • $110,000 - $188,750

About The Position

The Payment Business Risk and Resilience Lead provides senior business leadership for State Street’s Payments Risk and Resiliency Programs, spanning payment anomaly detection, end-to-end payment traceability, and SWIFT resiliency. The role connects the three workstreams through integrated governance, alignment of business and technology delivery, management of interdependencies, and disciplined execution. It also leads the transition from project implementation to a sustainable business-as-usual operating model and assumes ongoing ownership and daily management of the capabilities to support their effectiveness and delivery of business outcomes.

The position owns the integrated business delivery plan, scope, roadmap, governance, and executive reporting. It translates programme requirements into prioritized and measurable deliverables, directs business analysis, oversees anomaly detection and payment traceability implementations, and coordinates SWIFT resilience planning. The role establishes the anomaly detection target operating model—including resourcing, training, procedures, service measures, controls, and transition to BAU—while managing risks, funding and resource dependencies, and representing the programme in senior forums.

Requirements

• Senior leadership, operations, and programme delivery experience in global payments, treasury, settlement, or financial market infrastructure.
• Strong understanding of end-to-end payment flows, SWIFT messaging, screening, operational controls, resilience, and technology dependencies.
• Demonstrated ability to lead business and technology change from discovery through implementation and BAU transition.
• Excellent governance, executive communication, stakeholder influence, and decision-making skills.
• Strong risk, control, regulatory, and audit awareness, including operational resilience and data protection considerations.
• Bachelor’s degree in business, finance, technology, risk, or a related discipline.
• 10+ years of relevant financial services experience, including senior programme or change leadership.

Nice To Haves

• Experience leading multi-workstream payment or operational resilience programmes is highly valued.

Responsibilities

• Own the integrated business delivery plan, scope, roadmap, governance, and executive reporting across the three Payments Risk and Resiliency workstreams.
• Translate the programme charter and business requirements into prioritized deliverables, accountable owners, milestones, dependencies, and measurable outcomes.
• Lead cross-functional engagement across Payments Operations, Technology, Cybersecurity, Architecture, Risk, Compliance, Client Service, Finance, and SWIFT stakeholders.
• Direct the business analysis approach, ensuring requirements, process maps, operating model decisions, controls, user stories, and acceptance criteria are complete and traceable.
• Oversee anomaly detection implementation, including operating model design, rule management, data requirements, case management, explainability, exception handling, approval controls, testing, and production readiness.
• Oversee payment traceability delivery, including application inventory, lifecycle-event mapping, payment identifier correlation, exception visibility, access controls, and client-safe status design.
• Coordinate SWIFT resilience planning, readiness, governance decisions, test strategy, adoption planning, and alignment with the anomaly and traceability workstreams.
• Establish the Anomaly Detection target operating model, including resourcing, training, procedures, service measures, control framework, and transition plan to BAU; assume ongoing ownership and management of the function after implementation.
• Manage delivery risks, funding, and resource dependencies, escalating decisions and issues with clear options and recommendations.
• Align anomaly detection and cyber-response processes so suspicious or incorrect payment activity is triaged effectively during resilience events.
• Represent the programme at steering committees and senior forums using concise, evidence-based reporting.

Benefits

• Retirement savings plan (401K) with company match.
• Insurance coverage including basic life, medical, dental, vision, long-term disability, and optional additional coverages.
• Paid time off including vacation, sick leave, short-term disability, and family care responsibilities.
• Access to the Employee Assistance Program.
• Incentive compensation, including eligibility for annual performance-based awards, subject to stated exclusions.
• Eligibility for certain tax-advantaged savings plans.
• Inclusive development opportunities, flexible work-life support, paid volunteer days, and employee networks.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior