About The Position

State Street is seeking an experienced payments resilience and business-change lead to coordinate business readiness, requirements, and operating-model implications for SWIFT resiliency capabilities and other contingency-related programs. The role works closely with anomaly detection and traceability leads to ensure infrastructure resilience, transaction visibility, controls, testing, and operational response form a coherent capability. The position supports State Street’s Payments Business Risk and Resiliency Programs, including strategic resilience planning for SWIFT cold-start failover and alternative-network capabilities. It develops business requirements, governance decisions, operating procedures, test plans, and readiness across global payment operations and supporting technology teams. The role partners with Technology, Architecture, Cybersecurity, Resiliency, and Operations, and supports the transition to ongoing business-as-usual resilience governance.

Requirements

  • Strong knowledge of global payments, SWIFT messaging infrastructure, and operational resilience or business continuity.
  • Experience translating technical architecture or external-industry initiatives into business requirements and readiness plans.
  • Strong process, dependency, risk, and control analysis skills.
  • Experience designing or coordinating resilience tests, pilots, failover exercises, or production-readiness activity.
  • Ability to influence senior stakeholders across Operations, Technology, Cybersecurity, and Risk.
  • Bachelor’s degree in business, finance, technology, risk, or a related discipline.
  • At least 7 years of relevant financial-services experience, including payments and resilience, infrastructure, or major change.

Nice To Haves

  • Business continuity, operational resilience, SWIFT, or project-delivery qualifications.

Responsibilities

  • Lead the business analysis and readiness plan for SWIFT resiliency, aligned with program milestones, external dependencies, and internal governance.
  • Translate SWIFT and architecture inputs into business requirements, operating impacts, decisions, risks, assumptions, and implementation actions.
  • Map critical payment and settlement flows, applications, infrastructure dependencies, identities, connectivity, monitoring points, and recovery requirements.
  • Coordinate decisions on usage and operating models, governance, global adoption, pilot scope, capabilities, controls, and escalation routes.
  • Develop readiness criteria, playbooks, business continuity procedures, recovery roles, and alternative-processing scenarios.
  • Partner with Technology, Architecture, Cybersecurity, Resiliency, and Operations on design reviews, control requirements, and evidence needs.
  • Define and coordinate tabletop exercises, connectivity tests, failover simulations, pilot preparation, and business acceptance activities.
  • Use application maps and event data from the traceability workstream to define transaction-monitoring and evidence requirements during disruption and recovery.
  • Align anomaly-detection and cyber-response processes so suspicious or incorrect payment activity is triaged effectively during resilience events.
  • Prepare steering updates, decision papers, risk assessments, and post-test remediation plans; support transition to ongoing BAU resilience governance.

Benefits

  • Flexible work arrangements and development programmes and educational support.
  • Retirement savings plan (401K) with company match.
  • Insurance coverage including basic life, medical, dental, vision, long-term disability, and optional additional coverages.
  • Paid time off, including vacation, sick leave, short-term disability, and family-care responsibilities.
  • Access to an Employee Assistance Program.
  • Incentive compensation, including eligibility for annual performance-based awards, with certain sales-role exceptions.
  • Eligibility for certain tax-advantaged savings plans.
  • Paid volunteer days and matching gift programs.
  • Employee networks.
  • Inclusive development opportunities and flexible work-life support.
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