Payment Traceability Lead Business Analyst - Assistant Vice President
About The Position
We are looking for a senior payments business analyst to lead the design and implementation of an enterprise end-to-end payment and settlement traceability capability. The role will map payment journeys across applications, define lifecycle events and exception states, shape the target operating model, while also supporting the anomaly detection and Swift Resilience workstreams where traceability, event data and process knowledge are shared dependencies. Payment status information is currently distributed across origination, middleware, screening, credit, repair, market gateway and reconciliation platforms. A unified traceability capability will support faster incident triage, improved client communication, operational resilience and audit-ready evidence. Join us if contributing to our Payments Business Risk and Resiliency Programs is a challenge you are up for.
Requirements
- Deep knowledge of end-to-end payment processing and the interaction between origination, middleware, screening, credit, repair, gateways and markets.
- Strong business analysis, process mapping, data lineage and requirements-management capability.
- Experience with payment identifiers, SWIFT or ISO 20022 messaging, ACK/NACK statuses and operational exception handling.
- Understanding of APIs, messaging, event data and observability concepts sufficient to partner effectively with Technology and Architecture.
- Strong risk, access-control, privacy, resilience and audit awareness.
- Bachelor’s degree in business, finance, technology, data or a related discipline.
- 7+ years of financial services experience with significant payments, settlement or technology-change exposure.
Nice To Haves
- Business analysis or process-modelling certification is advantageous.
Responsibilities
- Lead discovery and business analysis across in-scope payment and settlement applications, rails, gateways and operating teams.
- Create and maintain the application inventory, end-to-end process maps, lifecycle-event model, exception taxonomy, data lineage and ownership model.
- Define requirements for payment search, identifier correlation, real-time or near-real-time status, lifecycle drill-down, ACK/NACK visibility, alerts, reporting and evidence export.
- Specify data requirements for UETR, end-to-end and internal references, client and account attributes, status timestamps, source systems, queues, exceptions and market responses.
- Lead design of role-based internal views, entitlement-based external views, restricted-data masking and client-safe status labels.
- Partner with Technology and application owners to assess API, event-stream, MQ, log, database-feed and observability integration options.
- Develop user stories, acceptance criteria, test scenarios and traceability matrices; coordinate UAT, defect triage and business sign-off.
- Define operational ownership, alert routing, service levels, escalation thresholds, support procedures and BAU governance.
- Support anomaly detection operations where required and ensure that anomaly events, holds, decisions and case outcomes are visible within the end-to-end payment journey.
- Support Swift resilience work where required
Benefits
- flexible work arrangements
- development programmes
- educational support
- retirement savings plan (401K) with company match
- insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
- paid-time off including vacation, sick leave, short term disability, and family care responsibilities
- access to our Employee Assistance Program
- incentive compensation including eligibility for annual performance-based awards
- paid volunteer days
- matching gift programs
- access to employee networks
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What This Job Offers
Job Type
Full-time
Career Level
Senior
