Payload Sensor Maintenance Field Service Representative (FSR)

ArgenTech Solutions Inc • Newmarket, NH

10d

About The Position

The Payload Sensor Maintenance Field Service Representative (FSR) provides maintenance and support for MTS sensors and associated equipment, including turret units, hand controller units, and electronics units, at CONUS and OCONUS locations. The role maintains electro-optic/infrared (EO/IR) technology in support of operational areas as they become known. Systems currently supported include the Common Sensor Payload (CSP) and Sky Warrior MTS, with sensor sustainment for US Army Gray Eagle and Sky Warrior MQ-1 unmanned aerial vehicles and other platforms as they become known. FSRs also maintain and repair EO/IR sensors and related equipment for Naval Surface Warfare Center, Crane Division, through a contract with ArgenTech Solutions. Worldwide operational support may include MQ-1, MQ-9, and MQ-4 unmanned aerial system sensors. Platform experience is preferred but not required.

The role requires willingness to deploy overseas to austere locations and combat environments for deployments of at least six months. OCONUS support is 12 hours per day, seven days per week; CONUS support is eight hours per day, five days per week. Applicants must meet clearance, background investigation, passport, education, experience, physical, and medical screening requirements. The position is subject to ITAR and EAR restrictions; applicants must qualify as U.S. Persons. Contingent new hires for sensitive positions undergo drug testing.

Requirements

• Current background investigation and clearance.
• Ability to pass a DOW special background investigation.
• Demonstrated aptitude to complete O-level electronics maintenance training.
• At least 3 years of field/depot repair experience or equivalent MOS/NEC.
• Strong computer skills and hardware/software installation experience.
• Demonstrated ability to work as a member of a small, specialized team.
• Strong customer service experience.
• High school diploma or equivalent.
• Valid U.S. passport.
• Pass pre-deployment medical, dental, and psychological screening per military customer MOD18 requirements.
• Ability to lift and carry 80 lbs. short distances unassisted.
• Ability to work in small, confined spaces.
• Ability to ascend and descend stairs, ladders, and ramps while carrying up to 40 lbs.
• Ability to bend and/or twist legs, arms, and body within normal ranges of motion.
• Ability to stand and walk for at least two hours without rest.
• Ability to work outdoors in extreme heat or cold, rain, snow, and high winds.
• Must be a U.S. Person under ITAR and EAR: a U.S. citizen, U.S. permanent resident alien, or protected individual under 8 U.S.C. 1324b(a)(3).
• Willingness to deploy overseas to austere locations and combat environments for at least six months per deployment.

Nice To Haves

• Combination of electronics, avionics, computer repair, and information technology experience and training.
• Platform experience.
• Payload maintenance experience.
• OCONUS deployment experience.
• Military experience.
• Demonstrated knowledge of aviation operations.
• Leadership or management experience.
• Degree in a related STEM field.

Responsibilities

• Provide maintenance and support services for MTS sensors and associated turret, hand controller, and electronics units.
• Maintain EO/IR sensors and related equipment supporting operational areas and aircraft platforms.
• Deploy overseas to austere locations and combat environments for at least six months per deployment.
• Perform operational-level repairs at designated sites throughout the period of performance.
• Independently maintain inventories of equipment, tools, and repair parts, and submit weekly written and verbal reports to the customer.
• Test and repair systems, subsystems, equipment, and components; replace parts; and load software and firmware.
• Analyze and diagnose failures, report incidents electronically to the Government, complete repairs, notify the Government of repairs, and perform post-maintenance checks.
• Provide OCONUS support 12 hours per day, seven days per week, and CONUS support eight hours per day, five days per week.
• Record each MTS sensor’s serial number, receipt date, customer complaint, required parts and materials, repair status, location, actual or projected completion date, and maintenance performed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED