(FSR) Field Service Representative

Signature Retail Services•Bee Cave, TX
•$15 - $17•Onsite

About The Position

Signature Retail Services is hiring a part-time Route Merchandiser to service stores in Bee Cave, Marble Falls, Dripping Springs, and Austin, Texas. The role involves traveling throughout the assigned route and keeping store shelves stocked, products organized, and displays in good condition at leading home improvement retailers. The position offers approximately 10–15 hours per week at a starting pay rate of $15.00–$17.00 per hour. The Route Merchandiser carries out planograms, product resets, and seasonal sets; installs price labels, promotional materials, fixtures, and displays; replenishes merchandise; and reports completed work and project findings through in-store survey audits. The merchandiser communicates with store teams and SRS management, provides product assistance to store associates and customers, and flags inventory or project concerns for resolution. The position is fast-paced and physically active, with duties that may include prolonged standing and walking, frequent bending, ladder or rolling-stair climbing, and moving items weighing up to 50 pounds, with or without reasonable accommodation. The role requires a valid driver's license, a reliable personal vehicle with active auto insurance, and a personal smartphone with call, text, email, and internet access. Candidates should be dependable, self-motivated, comfortable working independently, confident using technology and mobile apps, and detail-oriented with strong verbal and written communication skills. Previous merchandising experience is a plus but is not required. Employment is contingent on applicable pre-employment requirements, which may include background checks, motor vehicle record reviews, and employment eligibility verification.

Requirements

  • Be at least 18 years old and legally authorized to work in the United States.
  • Have a valid driver's license, a reliable personal vehicle for route travel, and proof of active auto insurance.
  • Have a personal smartphone with call, text, email, and internet access for daily reporting.
  • Be dependable and self-motivated, and work independently to complete store visits on schedule.
  • Be highly comfortable using technology and mobile apps to complete daily work tasks and reporting.
  • Be detail-oriented and have strong verbal and written communication skills.
  • Be able to perform physically active work that may involve prolonged standing and walking, frequent bending and climbing ladders or rolling stairs, and lifting, pushing, pulling, or moving up to 50 pounds, with or without reasonable accommodation.

Nice To Haves

  • Previous merchandising experience.

Responsibilities

  • Carry out planograms, product resets, and seasonal sets according to client standards.
  • Install price labels, promotional materials, fixtures, and product displays.
  • Down-stock merchandise, replenish shelves, and keep displays organized and ready for customers.
  • Complete in-store survey audits to report completed work and project findings.
  • Serve as a product expert for store associates and customers.
  • Communicate regularly with store teams and SRS management to complete projects accurately and on schedule.
  • Identify and promptly report inventory issues, project concerns, or challenges to SRS management.
  • Travel to and service stores throughout the assigned route, including Bee Cave, Marble Falls, Dripping Springs, and Austin, Texas.

Benefits

  • Competitive hourly pay, paid bi-weekly.
  • Paid drive time and mileage reimbursement.
  • Flexible scheduling for work-home life balance.
  • Paid, on-the-job training.
  • Smartphone allowance.
  • 401(k) with employer matching.
  • Paid time off (PTO).
  • Career growth and advancement.
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