Patient Transporter

Intermountain Health
•$18 - $24•Onsite

About The Position

This position transports patients with a focus on quality, safety, and customer service, while providing care and compassion to patients, families, visitors, and staff. The role uses approved transport pathways, appropriate methods of travel and equipment, safe patient-handling practices, and applicable precautions. It also involves communicating with nurses, test-site staff, operators, and other staff; completing patient handoff documentation; maintaining transport equipment and supplies; and assisting with patient admissions and discharges. Cross-training may include support in other care-site areas such as the morgue, kitchen, supply chain, EVS, or inventory. This is a PRN position with varying day shifts at Intermountain Health St Vincent Regional Hospital in Billings, Montana. Scheduled weekly hours are listed as 0. The hourly range is $18.40–$23.92, with the actual rate dependent on experience.

Requirements

  • Current BLS certification endorsed by the American Heart Association, or the ability to obtain it within 60 days of hire with prior approval.
  • Must be at least 18 years old if working in Radiology areas, in accordance with Intermountain's Employment of Minors Policy.
  • Skills in patient care, customer service, teamwork, computer literacy, communication, safe patient handling, and personal hygiene.
  • Ability to see and read information and labels, assess patient needs, operate monitors, and identify equipment and supplies.
  • Ability to communicate verbally and hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly in emergencies.
  • Manual dexterity to manipulate complex and delicate equipment with precision and accuracy, including frequent computer use and typing.
  • Ability to lift and use a full range of movement to transfer patients, and to bend, retrieve, lift, and carry supplies and equipment, including heavy items.
  • Ability to walk and assist with transporting or ambulating patients and obtaining and distributing supplies and equipment, including pushing and pulling gurneys and portable equipment.
  • Ability to navigate crowded, busy rooms and potentially stand in a stationary position for extended periods.
  • For roles requiring driving, ability to drive a vehicle while sitting and seeing and reading signs, traffic signals, and other vehicles.

Nice To Haves

  • At least two years of customer service experience.
  • At least one year of medical experience.
  • High school diploma or equivalent.

Responsibilities

  • Transport patients safely and efficiently using appropriate approved pathways, travel methods, and equipment.
  • Use safe patient-handling equipment and applicable isolation or standard precautions.
  • Maintain patient confidentiality while transporting patients.
  • Place soiled linen in designated areas and dress carts and wheelchairs with linen according to procedure.
  • Clean transport equipment before and after each patient and return it to the appropriate storage area.
  • Know the locations of fire extinguishers and fire pull boxes.
  • Notify the patient nurse when taking or returning a patient and notify test-site staff when a patient arrives.
  • Complete the written Patient Handoff Form before transport, then sign and submit it immediately after transport.
  • Write the test location on the patient-room whiteboard when leaving with the patient.
  • Notify the patient nurse or test-site staff of problems involving the patient's condition or safety during transport.
  • Respond to pagers or other communication devices promptly and effectively.
  • Communicate with operators and other staff, report delays to test sites and operators, and clear transports when complete.
  • Assist with patient admissions and discharges.
  • Perform wheelchair and bed rounds and restock supplies.
  • May cross-train to support other care-site areas, including the morgue, kitchen, supply chain, EVS, and inventory.

Benefits

  • A benefits package covering programs intended to support wellness, including healthy living, happiness, security, connection, and engagement.
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