Patient Transporter

Advocate Health • Chicago, IL

3d • $19 - $28 • Onsite

About The Position

The Patient Transporter safely and efficiently transports patients throughout the hospital and campus, maintaining a safe environment for patients, coworkers, and themselves. The role includes preparing patients for transport, communicating with dispatchers and clinical staff, assisting patients and guests, operating and maintaining transport equipment, and accurately documenting assignments. The transporter protects patient privacy, follows hospital safety and infection-control procedures, and provides courteous, age-appropriate support to patients and guests. This is a part-time position scheduled from 22:30 to 07:00, with weekend and holiday rotation.

Requirements

• High school education or equivalent experience.
• Good communication and customer-service skills.
• Ability to read, write, and speak English.
• Basic math skills.
• Ability to anticipate patient, employee, and unit needs and refer matters for appropriate action.
• Good judgment, flexibility, versatility, reliability, and ability to work as a team member.
• Ability to recognize the needs and behaviors of patients across age groups, including child growth and development, normal adolescent behavior, and signs of normal aging.
• CPR certification must be obtained within 90 days after new-hire orientation.
• Ability to work weekends, holidays, and different shifts to accommodate staffing needs.
• Ability to perform patient lifting and transfer activities using safe body mechanics and to maneuver departmental equipment.
• Ability to lift up to 35 pounds without assistance; for patient lifts over 35 pounds or when a patient cannot assist, use patient-handling equipment with at least one other associate when available.
• Ability to perform very heavy lifting as described in the posting: up to 100 pounds occasionally, more than 50 pounds frequently, and more than 20 pounds constantly, subject to the stated patient-handling requirements.
• Ability to continuously walk throughout the shift and to push, pull, stoop, bend, and twist.
• Ability to work with potentially infectious specimens and patients and in conditions that may be adverse, hazardous, or unpleasant.

Nice To Haves

• Prior experience with patients across a variety of age groups is preferred.

Responsibilities

• Provide safe patient transports and prepare patients while waiting for nursing assistance.
• Receive and confirm the Ticket to Ride document, including required caregiver and transporter signatures and contact information.
• Report delays, canceled tests, schedule changes, and patient-condition concerns to dispatchers, nurses, and other appropriate personnel.
• Complete assignments within established time guidelines and use available resources to maintain efficient operations.
• Maintain communication with dispatchers and healthcare providers, including using communication tools and responding to special instructions.
• Assist coworkers with patient lifts and other tasks needed to make transports safe and efficient.
• Follow hospital oxygen-use guidelines and contact telemetry at the beginning and completion of applicable moves.
• Provide courteous, professional service to patients and guests; greet and introduce yourself, explain destinations, offer assistance and comfort measures, provide directions, and refer concerns to appropriate personnel.
• Remain with patients during transport and complete appropriate patient handoffs.
• Know hospital and campus locations and provide a friendly atmosphere for patients and guests.
• Operate wheelchairs, beds, carts, and other departmental equipment safely and efficiently; identify, label, and report broken equipment or safety issues.
• Clean soiled equipment after use with approved solutions and perform additional cleaning as needed.
• Document work accurately, including patient sign-in and sign-out, blood moves, and required ED-radiology transports; complete incident reports for patient or personal injuries.
• Adhere to schedules, breaks, and lunch periods.
• Protect patient confidentiality and privacy, follow hospital confidentiality policies, and check for DNR restrictions.
• Follow infection-control, bloodborne-pathogen, universal-precaution, dress-code, and hand-hygiene policies; use PPE appropriately.
• Use proper patient identifiers, body mechanics, lifting techniques, gait belts, and transfer assistance as needed; report safety hazards.
• Attend department, hospital, and Advocate education sessions and meetings.
• Demonstrate knowledge of the cognitive and sensory needs of pediatric and geriatric patients when communicating with them.
• Be able to perform CPR if needed and obtain CPR certification within 90 days after new-hire orientation.
• Assist with patient evacuation in the event of a fire or other disaster.

Benefits

• Paid time off programs
• Medical, dental, vision, life, and short- and long-term disability benefits
• Flexible Spending Accounts for eligible health-care and dependent-care expenses
• Adoption assistance and paid parental leave
• Defined-contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Premium pay such as shift and on-call pay, based on the teammate's position
• Incentive pay for select positions
• Opportunity for annual increases based on performance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED