Patient Transporter

Advocate Health•Chicago, IL

3d•$19 - $28•Onsite

About The Position

The Patient Transporter provides safe, efficient transport for patients while protecting the safety and privacy of patients, coworkers, and guests. The role prepares patients for transport, accompanies them throughout the trip, communicates with dispatchers and clinical staff, and provides courteous, age-appropriate assistance. Transporters use and maintain department equipment, document assignments accurately, follow infection-control and safety procedures, and support hospital operations during assigned shifts.

Requirements

High school education or equivalent experience.
Good communication and customer-service skills.
Ability to read, write, and speak English.
Basic math skills.
Good judgment, flexibility, versatility, reliability, and ability to work as part of a team.
Ability to anticipate patient, employee, and unit needs and refer them for appropriate action.
Ability to perform patient lifting and transfer activities using safe body mechanics and to maneuver departmental equipment.
Ability to work weekends, holidays, and different shifts to accommodate staffing needs.
Ability to obtain CPR certification within the first 90 days after new-hire orientation.
Ability to recognize the needs and behaviors of patients across age groups, including child growth and development, typical adolescent behavior, and signs of normal aging.

Nice To Haves

Prior experience with patients of various age groups is preferred.

Responsibilities

Transport patients safely and efficiently, accompanying them at all times and handing them off appropriately.
Prepare patients for transport and provide age-appropriate instructions, explanations, comfort measures, and assistance.
Confirm required Ticket to Ride documentation before transport, including caregiver information and transporter identification.
Communicate with dispatchers, nurses, ancillary departments, telemetry, and other hospital personnel about transport status, delays, cancellations, schedule changes, special instructions, and patient-condition concerns.
Complete assignments within established time guidelines and use available resources to meet workload and patient-service needs.
Assist coworkers with patient lifting and transfers; use correct body mechanics, gait belts, transfer assistance, and patient-handling equipment as appropriate.
Follow hospital oxygen-use guidelines and contact telemetry at the beginning and completion of applicable moves.
Provide courteous customer service to patients and guests, give directions, refer concerns to appropriate personnel, and maintain a professional demeanor.
Operate wheelchairs, beds, carts, and other department equipment safely; identify, label, and report broken or unsafe equipment.
Clean equipment after use and perform more thorough cleaning as needed using approved solutions.
Use two patient identifiers and follow bloodborne-pathogen, infection-control, universal-precaution, PPE, and dress-code policies.
Document transports and related work accurately, including patient unit sign-in and sign-out, blood moves, and applicable ED-radiology transport records.
Follow schedules and break periods, attend department and hospital education and meetings, and complete required training.
Protect confidential patient information, respect patient privacy, and check for DNR restrictions.
Report safety hazards and complete incident reports following patient or personal injury.
Assist with patient evacuation during a fire or other disaster.