Patient Transporter

Advocate Health•Chicago, IL

3d•$19 - $28•Onsite

About The Position

Patient Transporters provide safe, timely transport of patients throughout the hospital and campus while protecting patients, coworkers, and themselves by following established policies and procedures. They prepare patients for transport, accompany them throughout the trip, communicate with dispatchers and healthcare providers, and provide courteous, age-appropriate assistance to patients and guests. The role includes operating and maintaining transport equipment, completing required documentation, and protecting patient confidentiality and privacy. This is a part-time position scheduled for 20 hours per week, from 12:30 to 21:00, with weekend and holiday rotation. The listed pay range is $18.85–$28.30. The position requires continuous walking, patient handling and equipment maneuvering, and work in a healthcare environment where exposure to infectious materials and other adverse conditions is possible.

Requirements

High school education or equivalent experience.
Ability to recognize the needs and behaviors of patients across age groups, including child growth and development, adolescent behavior, and signs of normal aging.
Good communication and customer-service skills; ability to read, write, and speak English.
Ability to anticipate patient, employee, and unit needs and refer issues for appropriate action.
Basic math skills.
Flexibility, versatility, reliability, teamwork, and good judgment.
Ability to work weekends, holidays, and different shifts to accommodate staffing needs.
Ability to perform patient lifting and transfers using safe body mechanics; the description states very heavy lifting may be required, while its patient-handling requirement specifies lifting up to 35 pounds without assistance and use of equipment with another associate for heavier or unassisted patient lifts when available.
Ability to maneuver and operate department equipment and assist with patient evacuation during a fire or other disaster.
Ability to tolerate continuous walking and pushing, pulling, stooping, bending, and twisting during the shift.
Ability to work with potentially infectious specimens and patients and in conditions that may be adverse, hazardous, or unpleasant.

Nice To Haves

Prior experience with patients of various age groups is preferred.

Responsibilities

Provide safe patient transports and prepare patients for transport while waiting for nursing assistance.
Receive and confirm the Ticket to Ride document, including the required caregiver information and transporter acknowledgment.
Report delays, canceled tests, schedule changes, and patient-condition concerns to dispatchers, nurses, and other appropriate personnel.
Complete assignments within established time guidelines, work independently, and use available resources to maintain efficient operations.
Maintain communication with dispatchers and healthcare providers, including through alpha-numeric pagers and other communication tools.
Assist coworkers with patient lifting and other tasks needed to make transports safe and efficient.
Follow hospital oxygen-use guidelines and contact telemetry at the start and completion of applicable moves.
Greet patients and guests professionally, explain destinations, ask about assistance or comfort needs, and provide directions or refer them to appropriate personnel.
Accompany patients throughout transport and complete an appropriate handoff.
Operate wheelchairs, beds, carts, and other department equipment safely; identify broken equipment, label it for repair, clean equipment, and report equipment safety issues.
Document work accurately, including signing patients in and out, completing blood moves and ED-Radiology transport records, and submitting required documents to dispatch.
Follow work schedules, breaks, and lunch periods; complete incident reports for patient or personal injuries.
Follow confidentiality and privacy policies, check for DNR restrictions, and respect patients’ rights.
Follow infection-control, bloodborne-pathogen, universal-precaution, dress-code, handwashing, PPE, and safe patient-handling policies.
Use proper body mechanics, gait belts, transfer assistance, and patient-handling equipment as required.
Attend department, hospital, and Advocate education sessions and meetings.
Be able to perform CPR if needed and obtain CPR certification within 90 days after new-hire orientation.

Benefits

Paid Time Off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Premium pay such as shift and on-call pay, where applicable.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Career development and well-being programs.