Patient Transporter

Advocate Health•Chicago, IL

3d•$19 - $28•Onsite

About The Position

The Patient Transporter provides safe, efficient transportation for patients while maintaining a safe environment for patients, coworkers, and themselves. The role includes preparing patients for transport, accompanying them throughout the trip, communicating with dispatchers and healthcare staff, and providing courteous assistance to patients and guests. Transporters also operate and maintain department equipment, complete required transport documentation, follow infection-control and confidentiality policies, and respond appropriately to patient needs and safety concerns. This is a part-time position in Patient Transport at Advocate Illinois Masonic Medical Center, scheduled for 20 hours per week from 14:30 to 23:00, with weekend and holiday rotation. The role involves continuous walking, patient lifting and transfers, operation of transport equipment, and work in a healthcare environment with potential exposure to infectious materials and other adverse conditions. CPR certification should be obtained within 90 days after new-hire orientation.

Requirements

High school education or equivalent experience.
Good communication skills and ability to read, write, and speak English.
Basic math skills.
Customer-service skills and the ability to anticipate patient, employee, and unit needs and refer them for appropriate action.
Flexibility, versatility, reliability, teamwork, and good judgment.
Ability to perform patient lifting and transfer activities using safe body mechanics and to maneuver departmental equipment.
Ability to lift up to 35 pounds without assistance; for patient lifts over 35 pounds or when a patient cannot assist, patient-handling equipment is expected to be used with at least one other associate when available.
Ability to perform very heavy lifting as described in the posting: up to 100 pounds occasionally, over 50 pounds frequently, and over 20 pounds constantly, subject to the stated patient-handling requirements.
Ability to work weekends, holidays, and different shifts to accommodate staffing needs.
Ability to walk continuously during the shift and perform pushing, pulling, stooping, bending, and twisting.
CPR certification must be obtained within 90 days after new-hire orientation.
Ability to work around potentially infectious specimens and patients and in conditions that may be adverse, hazardous, or unpleasant.

Nice To Haves

Prior experience with various age groups of patients is preferred.

Responsibilities

Provide safe and proper patient transports, preparing patients while waiting for nursing assistance and accompanying them throughout transport.
Receive and confirm the Ticket to Ride document before transport, including required caregiver and transporter signatures and contact information.
Report delays, canceled tests, schedule changes, and patient-related problems to dispatchers, nurses, and appropriate hospital personnel.
Complete work assignments within established time guidelines and use dispatch communications and resources to maintain efficient operations.
Assist coworkers with patient lifting and other tasks needed to make transports safe and efficient.
Follow hospital oxygen-use guidelines and contact telemetry at the start and completion of applicable moves.
Provide courteous, professional service to patients and guests; greet and introduce yourself, explain the destination, ask about assistance or comfort needs, provide directions, and refer concerns to appropriate personnel.
Remain familiar with hospital and campus locations and hand off patients appropriately.
Operate wheelchairs, beds, carts, and other departmental equipment safely; identify, label, and report broken equipment or safety issues and clean equipment between uses.
Use communication tools appropriately to update dispatchers and healthcare providers about transport status and information.
Document assignments accurately, including signing patients in and out, completing blood moves and ED-radiology transport documentation, and submitting required records.
Adhere to schedules, breaks, and lunch periods, and complete incident reports for patient or personal injuries.
Protect patient confidentiality and privacy, follow hospital confidentiality policies, and check for DNR restrictions.
Follow infection-control, bloodborne-pathogen, universal-precaution, dress-code, and hand-hygiene policies; use PPE appropriately.
Use safe body mechanics and lifting techniques, gait belts when required, transfer assistance as needed, and patient-handling equipment for qualifying lifts.
Recognize the cognitive and sensory needs of pediatric and geriatric patients and adapt instructions and explanations appropriately.
Attend department, hospital, and Advocate education sessions and meetings.
Report safety hazards and assist with patient evacuation during a fire or other disaster when needed.

Benefits

Paid Time Off programs
Medical, dental, vision, life, and short- and long-term disability benefits
Flexible Spending Accounts for eligible health care and dependent care expenses
Adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay may be available, including shift and on-call pay
Incentive pay for select positions
Opportunity for annual increases based on performance
Career development programs