Patient Transporter

Advocate Health•Libertyville, IL

4d•$19 - $28•Onsite

About The Position

Patient Transporters provide safe, efficient patient transportation while maintaining a safe environment for patients, coworkers, and themselves. They prepare patients for transport, accompany them throughout the move, communicate with dispatchers and healthcare providers, and provide courteous assistance to patients, families, and guests. The role includes operating and maintaining transport equipment, following patient-safety and infection-control procedures, accurately documenting work, and protecting patient privacy. The position is full time, 36 hours per week, with a schedule of 2:30 p.m. to 11:00 p.m., including rotating weekends and holidays. The listed pay range is $18.85–$28.30.

Requirements

High school education or equivalent experience.
Good communication and customer-service skills; ability to read, write, and speak English.
Basic math skills.
Ability to anticipate patient, employee, and unit needs and refer concerns for appropriate action.
Flexibility, versatility, reliability, teamwork, and good judgment.
Ability to recognize the needs and behaviors of patients across age groups, including child development, adolescent behavior, and signs of normal aging.
Ability to work weekends, holidays, and different shifts to accommodate staffing needs.
Ability to perform patient lifting and transfers using safe body mechanics; lift up to 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, use patient-handling equipment with at least one other associate when available.
Ability to perform very heavy lifting as described: up to 100 pounds occasionally, over 50 pounds frequently, and over 20 pounds constantly, subject to the stated patient-handling requirements.
Ability to maneuver and operate department equipment.
Ability to assist with patient evacuation during a fire or other disaster.
CPR certification to be obtained within the first 90 days after new-hire orientation.

Nice To Haves

Prior experience with patients of various age groups is preferred.

Responsibilities

Prepare patients for transport and safely transport them to their destinations, accompanying them at all times and providing an appropriate handoff.
Confirm the Ticket to Ride document before transport, including required caregiver and transporter signatures and contact information.
Communicate with dispatchers, nurses, telemetry, ancillary departments, and other hospital personnel about transport status, delays, cancellations, schedule changes, patient-condition concerns, and special instructions.
Complete assignments efficiently within established time guidelines and use available resources to maintain operations.
Assist coworkers with patient lifting and other tasks needed to make transport safe and efficient.
Follow hospital oxygen-use guidelines and use proper patient identifiers, body mechanics, gait belts, transfer assistance, and patient-handling equipment as required.
Provide courteous, professional customer service: greet and introduce yourself, explain the destination, ask about comfort or assistance needs, provide directions, and refer concerns to appropriate personnel.
Learn hospital and campus locations and help maintain a friendly atmosphere for patients and guests.
Operate wheelchairs, beds, carts, and communication tools safely; identify defective equipment, label it for repair, and report equipment safety issues to management.
Clean equipment after use and perform more thorough cleaning as needed using approved cleaning solutions.
Document assignments accurately, including patient sign-in and sign-out, blood moves, and ED-radiology transports when dispatch cannot be contacted; submit required documentation to dispatch.
Follow work schedules, breaks, and lunch periods, and complete incident reports when a patient or personal injury occurs.
Follow confidentiality, privacy, infection-control, bloodborne-pathogen, universal-precaution, and dress-code policies; check for DNR restrictions.
Attend department, hospital, and Advocate education sessions and meetings, and demonstrate age-appropriate awareness of pediatric and geriatric patients.
Report safety hazards to management and assist with patient evacuation during a fire or other disaster.
Complete CPR if needed and obtain CPR certification within the first 90 days after new-hire orientation.
Perform other related duties as required.