Patient Transporter (40/D)

Beth Israel Lahey Health•Plymouth, MN
•$18 - $27

About The Position

The Patient Transporter provides general transportation of patients to and from care areas and may assist patients to and from their vehicles. The role includes communicating with patients and nursing staff about departures and arrivals, helping patients with dressing and movement between beds, wheelchairs, stretchers, and care tables, and transporting equipment assigned to the Transport Department. The transporter documents trips using the Hospital Throughput computer program and a mobile device, obtains and hands off signed “Ticket to Ride” forms, and ensures patients are safe before leaving them in a department. The role also requires safely parking and lowering beds or stretchers, cleaning patient equipment after trips, and reporting equipment problems to the Manager and through BioMed service requests. This summary does not include every detail that may reasonably be required.

Requirements

  • High school diploma or equivalent.
  • On-the-job training.
  • Basic computer experience.
  • American Heart Association CPR/BLS certification.
  • Frequent bending, carrying, pulling, pushing, reaching, standing, stooping, walking, and lifting over 100 pounds; occasional stair climbing, lifting 50–100 pounds, and sitting.
  • Constant use of hearing, sight, and speech; frequent use of smell and touch; frequent keyboard and telephone use; constant concentration and problem solving.

Nice To Haves

  • Previous customer service experience preferred.
  • Previous experience in a healthcare environment preferred.

Responsibilities

  • Document patient trips using the Hospital Throughput computer program.
  • Transport patients to and from care areas and, when needed, assist them to and from their vehicles.
  • Communicate with patients about pending departures and arrivals in departments.
  • Assist patients in and out of beds and wheelchairs, on and off stretchers, and assist staff with lifting or sliding patients from stretchers to care tables.
  • Transport equipment under the responsibility of the Transport Department.
  • Use a mobile device to access the Hospital Throughput computer program.
  • Assist patients with dressing and undressing as required.
  • Obtain a “Ticket to Ride” from the nurse upon arriving at the patient’s floor.
  • Obtain the nurse’s signature on the “Ticket to Ride” before departing the patient’s floor.
  • Communicate with the patient’s R.N. before the patient departs from or returns to their room.
  • Safely park beds, stretchers, and wheelchairs using the braking system, and lower the patient’s bed or stretcher before leaving.
  • Communicate with the receiving department and hand off the signed “Ticket to Ride” before departing that area.
  • Ensure the patient is safe to be left if the receiving department is not immediately ready for testing or other needs.
  • Maintain the cleanliness of patient equipment at the conclusion of each patient trip.
  • Communicate equipment issues to the Manager and create BioMed service requests for broken equipment.
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