Patient Transporter (2620)

GMTCareSanta Fe, NM
$20 - $20Onsite

About The Position

GMTCare is seeking reliable, safety-focused Transporters to join our growing team. In this role, you’ll play a critical part in ensuring individuals get where they need to go safely and on time. This is a great opportunity for someone who enjoys working independently, interacting with people, and making a meaningful impact in the communities we serve. You’ll operate company vehicles, assist passengers, and work closely with dispatch to keep operations running smoothly in a fast-paced environment.

Requirements

  • Must be at least 22 years of age.
  • High school diploma or GED required.
  • Valid driver’s license with a minimum of three (3) years of driving experience.
  • Acceptable driving record in accordance with company standards (no major violations, suspensions, or at-fault accidents).
  • Ability to safely operate large vehicles for extended periods.
  • Ability to lift, push, and maneuver up to 125+ pounds, with or without assistance or appropriate equipment.
  • CPR certification or the ability to obtain within 30 days of hire.
  • Ability to successfully pass a DOT physical, drug screening, and background check.
  • Strong attention to detail, reliability, and time management skills.
  • Effective communication and customer service skills.
  • Ability to maintain professionalism in time-sensitive and high-demand situations.
  • Ability to work in medical transport environments, including exposure to bodily fluids, using appropriate safety precautions.

Nice To Haves

  • Knowledge of the New Mexico area and surrounding roadways preferred.
  • 1+ year of experience in non-emergency transportation or a similar role.
  • 2+ years of customer service experience.
  • Experience working in healthcare or with diverse populations.
  • Bilingual skills (Spanish preferred).

Responsibilities

  • Safely transport passengers between residences, healthcare facilities, and other destinations throughout New Mexico and the surrounding areas.
  • Use navigation tools and dispatch systems to ensure timely arrivals and efficient routing.
  • Communicate with dispatch regarding trip status, delays, and updates.
  • Assist passengers with entering and exiting vehicles using proper techniques and equipment (e.g., wheelchairs, stretchers).
  • Secure passengers and equipment in accordance with safety protocols.
  • Maintain vehicle cleanliness and perform routine inspections to ensure operational readiness.
  • Complete trip logs, documentation, and reporting accurately and on time.
  • Follow all company policies, safety standards, and confidentiality requirements, including HIPAA.
  • Provide professional, respectful service and support to a diverse population.
  • Report incidents, delays, or concerns promptly to dispatch or management.
  • Work independently while contributing to a team-focused environment.
  • Perform other duties as assigned.
  • Safely operate company vehicles for extended periods in compliance with all traffic laws and safety standards.
  • Lift, push, and maneuver patients and equipment weighing up to 125+ pounds, with or without assistance or appropriate equipment.
  • Stand, walk, bend, reach, and enter/exit vehicles throughout the shift.
  • Maintain situational awareness while driving, including the ability to see, hear, and respond to road conditions and surroundings.
  • Communicate effectively in English, including speaking, hearing, and exchanging information via phone and electronic systems.
  • Use dispatch systems, GPS, and mobile applications to manage trips and complete required documentation.
  • Work in varying environments, including exposure to weather conditions, traffic, and medical environments, including potential exposure to bodily fluids or odors, using appropriate safety precautions.
  • Maintain regular and predictable attendance and flexibility to work assigned shifts, including evenings, weekends, and holidays, consistent with applicable law.
  • Maintain focus, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
  • Understand, follow, and apply instructions, routes, and procedures while exercising sound judgment in real-time situations.

Benefits

  • Competitive compensation based on experience and qualifications.
  • Comprehensive benefits package, which may include medical, dental, and vision insurance, 401(k), paid time off, and other company-sponsored benefits.
  • Opportunities for career growth and advancement within a fast-growing organization.
  • A rewarding and supportive work environment where your contributions help make a meaningful difference in the communities we serve.
  • Bonus and incentive opportunities may be available.
  • A retention incentive of up to $500 may be offered for select positions, subject to eligibility and company guidelines.
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