Patient Transporter-2

South Shore Health•Weymouth, MA

4d•Onsite

About The Position

Under the direction of the Manager of Patient Transport and Visitor Services, the Patient Transporter follows South Shore Health policies and procedures and provides prompt, courteous service to patients, visitors, and coworkers. Working with team members and ancillary departments, the role safely transports patients, specimens, and equipment. Patient transports may involve wheelchairs, stretchers, or beds and may include patients using oxygen or IV poles. The transporter may also provide dispatch services and document those services when needed. The position is part time, budgeted for 16 hours, and works every Saturday, Sunday, and holiday from 8:00 a.m. to 4:30 p.m. The listed compensation range is $19.10–$27.30.

Requirements

Must be at least 16 years old at the time of application.
Ability to communicate verbally and in writing in English.
Ability to move or lift patients and equipment.
Ability to remain on one's feet for most of the shift as required.
Ability to provide professional, respectful, service-oriented customer service using active listening and problem-solving skills.
Ability to remain calm in stressful situations.

Nice To Haves

High school education or equivalent preferred.
Previous hospital experience preferred but not required.

Responsibilities

Verify patient identification before transport and safely transport patients between departments using stretchers, wheelchairs, and beds.
Pick up patients and transport them to designated areas within 18–20 minutes.
Follow hand-hygiene and infection-prevention practices, including cleaning and maintaining transport equipment and helping maintain a safe, clean, orderly patient environment.
Monitor safety for patients identified as requiring behavior management, including checking for the Blue for Behavior bar on the room placard.
Assist with patient transfers using specialized equipment such as slide boards and gait belts; monitor patient comfort and condition during transport.
Monitor oxygen and IV lines during transport, report changes or concerns to nursing staff, and assist with repositioning and hygiene support.
Transport discharged patients to the main entrance or departure lounge according to procedures.
Transport laboratory specimens using universal precautions, as well as x-ray reports, medical records, oxygen, and other necessary equipment.
Safely handle gas cylinders and apply patient oxygen administration devices under direct nursing supervision.
Bring a code cart to the designated unit during emergencies.
Communicate with nursing and clinical staff, report patient departures and returns to departments, raise concerns, clarify instructions, and maintain ongoing communication with the assigned nurse.
Engage patients positively, provide reassurance and emotional support, consider individual needs, and interact sensitively with diverse populations while maintaining a professional and courteous attitude.
Remain aware of patient belongings and coordinate with clinical staff to ensure proper labeling.
Use required software and South Shore Health-issued devices to receive transport orders and document completed services.
Answer phones and dispatch services when needed, prioritizing nursing department needs; log calls in the computer when covering dispatch.
Attend mandatory in-services, including biannual in-service attendance such as CPR, and complete annual assigned education in a timely manner.
Stay informed about hospital policy and procedure changes and comply with applicable policies, procedures, privacy, security, and mandatory education requirements.
Safeguard patient information and bring potential compliance issues to a manager, supervisor, executive director, or VP.