Patient Transportation Driver

CenterWell•Orange Park, FL
•$38,000 - $45,800

About The Position

As a Patient Transportation Driver, you plan and provide safe, efficient transportation for patients to and from medically necessary appointments. You work closely with medical center operations to support positive patient experiences. The role includes varied activities and moderately complex administrative, operational, and customer-support assignments, typically performed on a semi-routine basis. You may use basic mechanical skills to inspect vehicles daily, confirm safety compliance and proper working condition, and coordinate repairs and maintenance scheduling. You work under minimal direction within defined expectations and quality standards, with some discretion over prioritization and timing and some opportunity to interpret or deviate from standard practices. The role is patient-facing and subject to Humana/Senior Bridge's tuberculosis screening program. Associates working in Florida must obtain ACHA Level II Background clearance.

Requirements

  • Professional experience driving a commercial vehicle.
  • Basic computer and smartphone/tablet skills.
  • Ability to transport members safely, efficiently, and on time, including assisting patients with walkers and maneuvering wheelchairs.
  • Ability to work a flexible schedule across hours, shifts, and locations/hubs; overtime, weekends, and evenings may be needed based on business needs.
  • Good driving record and knowledge of streets and addresses in the driving area.
  • Ability to maintain patient confidentiality.
  • Basic mechanical skills and ability to inspect vehicles daily.
  • Valid state driver's license.
  • Proof of personal vehicle liability insurance with at least 100/300/100 limits.
  • Must complete tuberculosis screening if selected for the patient-facing role.
  • Associates working in Florida must obtain ACHA Level II Background clearance.

Responsibilities

  • Plan and provide safe, timely, and efficient transportation for patients to and from medically necessary appointments.
  • Assist patients with walkers and maneuver wheelchairs during transportation.
  • Work closely with medical center operations to support optimal patient experiences.
  • Inspect vehicles daily for safety compliance and proper working condition, including fluid levels, seatbelts and safety straps, lights and signals, and tires.
  • Coordinate vehicle repairs and maintenance scheduling as needed.
  • Maintain patient confidentiality at all times.

Benefits

  • Medical, dental, and vision benefits
  • 401(k) retirement savings plan
  • Paid time off
  • Company and personal holidays
  • Paid parental and caregiver leave
  • Short-term and long-term disability
  • Life insurance
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