Patient Transportation

Mount Nittany Health•State College, PA

About The Position

Provides safe, courteous, and efficient transportation throughout the hospital to support patient care and customer satisfaction. The role transports patients and items, assists with patient preparation and transfers, and coordinates with nursing staff to help ensure safe movement and patient comfort. The position receives general supervision from the Nursing House Supervisor and Director, Acute Care Services, and has no supervisory responsibilities.

Requirements

High school education or equivalent.
Ability to follow instructions and perform routine tasks carefully and properly.
Physical capability to handle patients safely.
Ability to work cooperatively with team members and employees of other departments.
Demonstrated commitment to customer satisfaction.
Meet the American Heart Association’s standards for Healthcare Provider Basic Life Support (BLS) and renew BLS every two years.

Nice To Haves

Preference is given to individuals with prior employment involving direct patient care responsibilities or completion of a patient care training program.

Responsibilities

Perform escort duties according to hospital and department policies and procedures.
Greet visitors, patients, staff, and volunteers pleasantly and courteously.
Identify each patient by name and check the identification band before transport.
Survey and prepare the environment for safe movement of patients and equipment.
Communicate with the assigned nurse to coordinate patient preparation and transport.
Inspect transport equipment, report problems to the supervisor, and return equipment to designated areas.
Prepare patients for transport as directed by the assigned nurse.
Transfer or assist with transfers between beds, litters, and wheelchairs using proper body mechanics and appropriate equipment.
Transport patients by wheelchair, litter, or other required means, along with equipment and belongings, for testing, treatment, admission, discharge, or transfer.
Provide visitor escorts and transport items as directed by policies and procedures.
Obtain patient charts and other pertinent paperwork from the nursing unit and deliver them with the patient or item to the appropriate area.
Provide escort services to patients with special needs, including those requiring oxygen, IV, or suction apparatus.
Observe patients requiring special attention during transport and promptly advise personnel of potential problems or changes in condition.
Remain with unruly patients until another hospital staff member can assume supervision.
Assist patients upon return to their rooms with safety and comfort needs.
Monitor transport schedules in Expanse and check frequently for phone messages.
Coordinate activities with volunteers as needed.
Transport items such as specimens, charts, and inter-office mail.
Perform other duties related to the job classification and nursing department operations as assigned.
Maintain current knowledge of hospital policies and procedures and comply with departmental and hospital policies.
Follow safety, infection control, and quality improvement standards; use provided protective and safety devices and report potential hazards.
Use communication skills to maintain a positive work environment, resolve conflicts through assertive communication and active listening, and seek assistance from the supervisor when needed.
Attend and participate in 50% of scheduled department meetings.
Participate in the orientation of new staff as assigned.
Perform other related and miscellaneous duties as assigned.